i have a fridge/freezer which is listed as being one of the ones that are on the danger list (may cause a fire) but i cant get through to the help line i am very unhappy and worried.

i have brought 4 washing machines off your company which have all broken down within 6 monthhs to a year . I am som dissapointed with the cutomer care i have not recieved from you . practically i need a new washing machine from yourselfs or some sort of refund to help me to purchase yet another machine .

i recentle percased a fridge freeza from agos. it was deliverd to me on the 9/9/10. i had paid for my old applayance to be taken away. my delivery was over 2 hours late my old fridge was not taken away and they broke the leg off my old fridge freeza and left it in my front garden. the delivery men assored me that if i rung customer severces then they would arrange another pick up time, so i rung customer servecec and spoke to sumone who refused to take my fridge freeza away i explained that i had been paid to have the appliance taken away and was just told they would refund me my £7.50. to me that was silly becouse i had paid for that sevice. i then told the lady that the leg had been snaped of my old appliance, and dumped proped up against a wall in my front garden, i explained to the women i have an 18 month old todler and the applaience was not safe to which i got told they couldnt do anything. i would just like to add that i have spent lots of money in argos but will no longer use there sevice as i am descused how i have been treated

I originally bought a HOTPOINT WASHING MACHINE, which was delivered 5 days later, after being told i could have next day delivery, the machine arrived with all the front broken, and i was expected to take delivery, obviously i refused. I went back to currys and purchased a BEKO washing machine, and within 2 days i reported the fact that it did not spin, i was told that BEKO had to supply a number so that they could take it back, i phoned BEKO, no such thing, it was at the stores discretion to replace or refund.

On hearing this, i contacted the store yet again, and was told that i had to wait for an engineer to come out and double check that there was a problem with the machine, before they would even consider doing anything about putting things right.

I telephoned the store manager, PHILLIP WILLIAMS, who was arrogant and smarmy, and i got no where, i phoned head office, and was told THERE MANAGERS DO NOT TAKE PHONE CALLS, so what the hell do these overpaid idiots do all day!!!

After the engineer came out, i again visited the store to collect my refund, and after having gotten my money in my hand, i was informed that i was now BANNED FROM THE STORE, along with my sister in law who took me in her car.

BEWARE THESE PEOPLE ARE JUST AFTER YOUR MONEY, THEY CHARGE TOP RATE BRASS FOR 2ND RATE GOODS, AND HAVE LITTLE UNDERSTANDING OF CUSTOMER SATISFACTION.

iT SEEMS THAT IF YOU COMPLAIN ABOUT FAULTY GOODS, YOU ARE BANNED FROM THE STORE, after visiting that store last night to get my refund, i fail to see how they can afford to BAN anyone, the store was COMPLETELY EMPTY, and they had to raid 4 tills to count up enough money to give me my refund, a measly £300, SO IN MY BOOK THAT SAYS IT ALL.

THIS STORE AND ITS STAFF DESERVE TO BE NAMED AND SHAMED FOR THEIR IGNORENCE, INCOMPETENCE, AND UTTER RUDENESS, WHO THE HELL WITH HALF A BRAIN WANTS TO USE THERE STORFE ANYWAY.

yOU WILL GET BETTER RESPECT AND ATTENTION, AND A WHOILE LOT BETTER SERVICE ELSEWHERE.

Reported the noise to Beko after 4 months. The bolts have sheared off hence the concrete falling out, and I am being told this machine is repairable. I do not want a 4 month old machine repaired - just a refund for selling me a piece of defective junk. Still in negotiations with the store.