Belkin
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Category: Electronics
Contact Information
Western Australia, Australia
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Belkin Reviews
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Trimas
June 29, 2010
Belkin makes cheap crappy products
I bought a 40$ wireless network card by belkin that constantly disconnects regardless of what I do or what drivers I use. I've e-mailed belkin numerous times about this and the only advice they give me is to install the latest drivers (which don't help at all). Don't bother, Belkin makes cheap crappy products (and shotty software).
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[email protected]
May 17, 2010
The worst tech support I have experienced
I have been back and forth now for over two months now on line with their so- called tech support to replace a bad wireless network card...
It takes them at the very minimum three days to even get back with you, most of the time 5 days or more..., and then when they do, it is the usual crap, you have already filled out the complaint form, tell them what you have already done to correct the problem, and then they don't even bother to read your complaint and send you back their condescending official tech list of bullshit that anyone with half a brain has already tried..., and then they say they will replace the defective card... just follow the link...,
and when you get on their own website, and then somehow their own website doesn't even recognize their own product part or model numbers... and about 8 weeks later they email you and tell you to send them your address and shipping info, and they will fix the problem and they are so sorry, and then do absolutely nothing about it...
But ignore you...
And, I for one will not put up with this BS, and I will hound them until I die if that is what it takes...
They have to be the biggest POS computer company that I have ever had to dealt with... and considering the size of their corporation, tech support should be one of their major concerns !!!
Maybe if you are a corporate client, they might pay attention to you, but if you are an individual, they you are screwed...
I will never ever buy one of their products again, and I will make damn sure that any company that I am employed with will never purchase their products either !!!
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Ian
March 22, 2010
Poor support
Unable to recover Address Book after upgrading computer using Belkin Easy Transfer cable. Though Contact Folder is in tact, Address Book is missing and fix proposed by Microsoft does not work - option is grayed out. Email search shows others have same problem. Wrote Belkin 3 times asking for help. no reply came back each time after about a week, and either needed more info, or blamed Microsoft. Though I am not happy with MS, Belkin is the Company selling product that should work. It does not.
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gle87706
March 12, 2010
Words can not explain how bad it is.
belkin is absolutely useless. Bought a brand new router to hopefully speed up my internet download, was told it was going to be 5 x faster. didnt work at all. Reconnected old router worked perfectly just slow no disconnection. I decided benefit of the doubt, took belkin router back and got another brand new one and after several hours trying to set it up. I called tech support and surprisingly enough I was able to talk to a human. Not much help though had to explain myself over and over, fixed up one problem and the person says you called about not connecting to internet now you have, your problem is solved, goodbye. But it wasnt solved it still did not work properly. 2 hours later I got it to work on all 4 computers that I have. The next day not connecting on 2 of them. One which is my business computer, which i bought brand new and it worked on my old router, but not on the belkin rubbish. Ive lost countless hours of work and IM VERY UPSET. I will never ever use belkin crap again.
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Johnyq
December 7, 2009
They suck
The belkin router stinks. i use dsl on my computer.. i installed the belkin router for $40, so that my daughter can use her wireless computer. when i installed the router it slowed my computer down quite a bit and refused to allow the java scripts from working at all. as soon as i removed the router it all went back to working properly. i contacted belkin over a week ago and all they can say is that their company complaint department closes at a certain time and will contact me within a couple of days. i am still waiting. their company stinks cause they take your money and give you no product or support for the product. they ar liars. i will search for another router to install but it wont be a belkin ever again. it will not allow my wife to play her games it's not my computer cause she stays on it most of the time. when she complains i get headaches.
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Vograle
December 3, 2009
Junk company
Belkin is junk and they will not stand behind their product. Customer service is non exsistant. This junk is not worth taking home.
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Jiparo
September 4, 2009
Problems, problems, problems
The other day, I signed-up to a new broadband package. Along with it was included a Belkin Wireless router. Since I had never set-up a router before, I had no idea where to start and the instructions offered nothing beyond getting the router plugged into the mains and the ISP had helpfully gone as far as to stuff the router through my letter-box. So, I decided to ring Belkin Technical Support. When the phone picks-up, I find myself with a heavily accented west-asian man who I can barely understand to the point where I had to ask him to repeat the sentence 3 times or to spell out certain words. After having spent a good 45 minutes on the phone and having gotten nowhere (it seemed that he couldn't address the problem immediately either since we started-off solving a password problem with "is the router switched on?" suggesting he was probably using somesort of script or had absolutely no knowledge about the product what so ever) we finally (seemed) to have reached the problem. I needed to obtain a password from my ISP in order to gain access to the internet. After I had put the phone down, it suddenly came to me that the stupid t*** probably thought I was trying to use a wireless router with a dial-up which is impossible and that the password I needed was not set yet and was there to protect the internet settings. If the guy at the other end actually had the first idea as to what was needed and a comprehensible accent, I would have spent only 10 minutes if not less solving the problem.
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djhb77
April 15, 2009
POOR QUALITY SERVICE AND BAD QUALITY PRODUCTS !
I bought multiple Belkin Wireless Modem routers and belkin wirelesss usb adapters and everyone I have had so far like ive had 5 or more have been POOR QUALITY. One of them kept overheating and belkin at first thought I was just joking I think they didnt take my call seriously and now ive' got a Belkin wireless N modem router and a Belkin N usb adapater the connection drops out like at leasst twice a day how perfedict, ive called Belkin everytime I speak to someone who knows less about the proudct and compouters in generall than myslef i'm only 18 and I go to tafe doing computer course they should no more than me i'm not qualified yet however i seem to be more helpful than they do. They are very rude, aragent, unhelpful, they dont take their customers calls seriously enough, they can't speak very good englsih i;m not being racist but its just the truth and they need retraining they dont know enough to be working at a technical support centre which specialises in computers and technology/networking.
I have so far CALLED BELKIN BELIVE IT OR NOT SERIOUSLY AROUND 100 OR MAYBE EVEN MORE TIMES AND THE ISSUES JUST KEEP HAPPENING.
PLEASE IF YOU WANT A GOOD QUALKITY PRODUCT PLEASE THINK TWICE ABOUT A BELKIN PRODUCT PURCHASE A BETTER BRAND OTHER THAN BELKIN, WHAT CAN I SAY FROM THE EXTREMELY BAD EXPERINCES WITH BELKIN ID NEVER RECCOMEND THEM TO ANYONE EVER !
SORRY BUT THATS HOW I FEEL ABOUT BELKIN AND THERE PRODUCTS !
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