I was quoted by a Bell sales agent that I could receive the same service from Cogeco for a cheaper price with Bell Canada. I had paid $174 / mos for Internet / TV / phone with Cogeco and the sales agent quoted me $164 / mos with Bell. They also promised a $185 credit for switching services. My service was switched over December 23, 2009. I receive a bill for $205 on January 20, 2010 and in less than a month I receive another $205 bill on Feb 11, 2010 for Bell's phone / internet / TV service. I also receive a bill for my last month of service for Cogeco of $185 in January 2010. I paid a total of $595 for less than 2 months internet / TV / phone service. This is fraudulant advertising and a criminal activity. I am extremely disappointed with the Bells actual service charges and the fact that Bell is decieving potential customers of the actual charges for their services to lure them into a contract.

Does anyone have an email address for Bell Canada accounts? I have a letter to submit to them and they only allow 2000 characters through their website. Has anyone received correspondence from Bell Canada Accounts or Customer Service with an address I can use? I'm at [email protected]. Thanks - Annie

I am writing to express my disapproval with the service that Bell Canada recently provided me. When I accept to get Bell TV Satellite service, beside the current, home phone, high-seeped Internet, I expected it would be done completely and professionally. However, Bell service was as neither had I expected, nor as Bell Canada’s representative described it would be, alongside with overcharging and doubling my bill.

Bell Canada is over charging me for the satellite services in 2 years period of amount of $184.39,
Bell Canada sent me a letter back in July 2009, to invite me to use their satellite TV of (211 channels, for $13/Month with a contract of 24 months, on a bundle deal, as I am a customer with Bell Canada for home phone and high-speed internet.
When, I called to sign for the TV satellite service on the phone; also, they told me “over the phone” and it is showing at bell web site, that by buying the HD receiver at $199, I will get a credit of $100 on my very first bill, which it did not happened.
When I received my first bell, it was overcharged ($25/Month, after the bundle credit) which is not accepted

I called bell Canada, “Multi products department” they told me that letter is only advertising to get new customer, and it can be done, he even admit that is a fraud, when I argue about the deal showing in the letter, Bell Canada persons that, this deal will met if the HD receiver was rented for $10/ Month.

After I have spend 3 hours on the phone, they can not owner that deal, ($13/Month, for 24 months), the best they can do, is $14.5 for only 12 month out of 24 month and the other 12 month I would have to accept to pay $ 25/ month.
Bell Canada is overcharging me over 24 month’s period of $184.39

I keep getting 2 different bills every month from Bell Canada, for same service ( phone line ) is paid alone in one bill, then few days latter, it is is charged again with the Bell Express view, i have complained some months ago but Bell continues to no correct mistake and bill gets bigger, information over the phone is one thing, but i receive billing as if did not have called to complain or disrespecting phone decisions on both sides, the same has happened in the past with my master card, causing me to loses credit for this reason, not fair... can this problem with Bell allow for them to cut my phone ? i pay my home line every month on one of 2 accounts... but in the second the false debt get's bigger, the name and phone number are the same, for this reason i think it may be an internal problem with Bell and Bell Express Vu. Please help.

Since many years, we are getting ripped off by Bell, and I am now very upset. First off They first sold me a combine service saying (promesing)) that we would get a monthly $5 rebate on each service as long as we keep the services, Well since tow years they stopped giving the rebate on each service and got down to one rebate for all the services.
Second, I recently cancel my internet services because they added over 50% increase in one year on their internet dial up service (Outrageous) I was paying $15.95 per months and getting a 5.00 rebate as per their promises, I never had a contract one that services, last year they stopped giving that rebate and they increased their fee to 29.00 per year if we did not signed for a one year contract. I did not want to sign a contract because their dial up service was not working properly I can never have easy aces to the internet the server is always busy most of the time we have to dial five or six time to get a connection. After getting connected it take about ten to fifteen minutes to get any web page and sometime it never come The service is not reliable. But I need it to get my emails, I have bean asking for Hi Speed internet since ten years and they do not care to bring it a couple of miles from there they have it since ten years, They have the monopole and no competition seem to be able to use the phone line, I only wish I could change from bell to a different provider. Impossible. Everyone I talk to is fed up with Bell service.

In all I was promessed discout that just desapered along the way, I waite so many day's trying to report this. I think that the discount offered it is a gamique to eventualy get it lost in the system, otherwise why dont they just give you a god rate to start with, why all these discount.
We should all get together and file a clas action lawsuit agains Bell.ca. These is a blog where you can post your complain for that purpuse. http://bellmembers.blog.ca/

Lately in three occurrences they try to steal money from me by over charging my account, (one time was 150.00 addition charge in one month) I had to spend countless hours reporting this to them, it toke me several day's and many many hours of complaining before they credited back my account, I had an automatic back payment set up with them.

See they are billing one month in advance and last months I canceled two of my services(Internet and Two Movie premium channel) because I was going to my US residence for the wither. Well they are ripping me off again, I spent again countless hours on the phone trying to reach them, finely their excuse was that they don't prorate the charge we have to wait a full month before the cancel the service. I was not using that service for the full month but they still billed me. I had called them on the 23 Oct 2009 and spoke to Patricia badge # 6044690 she assured me that I would not be charge for the next month which is fair because I was not using the service. Well on the 28 a bank redraw still for the full service was taken, when I called in and asked why they toke the money from my account they offered me 25.00 credit for my trouble. well it did not ad up to what I was supposed to get at least 31 + tax for the 2 TV movie premium channel and an other 16.99 for the internet. I kind of got fed up and did not have any more time to argue with this so I let it go.

This month again I checked my bill and they did credit my account the $25.00 that they said they would but in return they charge me again for the services I do not use and canceled for their following month, they again over charged me for a service I do not use.

I have to take time away from work again on Monday and call them trying to resolve this again and again. I am sooo fed up with them, I have to use them as there is no one else providing telephone, internet and TV services in my area.
It seem that I am not they only one they are doing this to, it was on the News the other day, Everyone I know is complaining about bell and I wish some government agency would investigate them and give them fines to pay and oblige them to give back all the money they are stealing form us small consumers.

Is there anything you can do?
It is a shame that such a big company making sooo much money, take in their hand to steel from us just because they have the monopole.

If you read this, Thank you for your time.