Terrible customer service- My spouse & I spend a total of 8.5 hours within a week speacking to more than 15 customer service reps to order Satelite TV. We even got many confirmation numbers and appointments for a technician to come to our apartment & install the television for us. Only every time no one shows up and after spending hours on the phone again, they tell us there is no record of our orders!! and the order confirmation numbers we had were not on system(bell computer error). Cancelled all other services with them after our 1st month...horrible experience. Stay away...fraud.