i did a free trial offer, the cost was just 1.00. and nothing more. then on my bank statement i was charged 78.41. i called this number 1-866-299-2823 to find out what the charge was for and they told me that they did not charge this amount to me and it was my banks fault, also they stated they had never heard of bella clear. now i am out 78.41, i could pay one of my utility bills with this. i am very upset about this situation. the consumer has no rights to get their money back once it is gone.
chereese rowland

Bella Clear is a SCAM!!!
I had received a phone call from a company stating that they were with Mastercard and they told me that I would receive a gas card and a vacation offer sent to me for being a loyal customer. The guy had my Mastercard # but stated that my card would not be charged, I never gave him my #. He stated that they would send a packet to me but would only charge my account if I called the 800 # to activate it. I never received anything in the mail.
I had a few charges on my bank account and one was from Bella Clear for a total of $73.87. There was one from MHP Med Health Plus for $62.67. I had 2 charges for $1.00 each from Leisure Time and Discount Savings Plan.
I called Bella Clear and spoke to a customer service rep that stated that I agreed to receive this product over the phone with the company that offered the gas card. I informed him that I never auth this and never received it. I told him to refund this money back to my account and he told me that I would have to return the product in order to get a refund. I asked him how I was suppose to return a product that I NEVER received. He gave me a tracking # from the post office. I asked to speak with a supervisor and he told me that he would have someone call me back but they would tell me the same thing.
On Saturday morning I received a phone call at 6:40 am from this company claiming to be Mastercard stating that he had a returned package and wanted to verify my address. He started reading off the address and then paused, he then stated 'Oh, you live in California, its only 6:30 am there...Ooops'...click. So now this guy has something returned to him that I am being charged for and he didnt get my correct address to send it back out. I was asleep when he called so I barely remembered the call until I called Bella Clear today.

I got a $69.87 charge to my bank account and I have NEVER heard of this company! When I called to cancel, I couldn't speak to a supervisor either. I was told that a 3rd party gave my contact and account information to Bella Clear. I was also told that I received a package that I DID NOT recieve and the only way I can get a refund is to return this package that I DO NOT HAVE! They have no signature confirmation to prove I received the package either, but I was told to work it out with my local post office! God help the supervisor that calls me back! This is UNREAL and it is FRAUD! Next call is to the Better Business Bureau!

Get off my debit card...

As a new Mom, I was going through offers of 'free' stuff in order to be eligible for a new stroller. The Bella Clear solicitation was for a free sample and I was just to pay the shipping and handling. I did receive the first shipment and actually never used it. When I received the second shipment, I assumed it was a duplicate and tried calling the number provided, but was never able to get through. I did return the product but would later find out that because I 'opened' the box, it was now nonreturnable. When I received my credit card statement and found out I was charged $86.95, I immediately called and was advised, by an extremely rude and unprofessional individual (Jerry), that I had 30 days to cancel the 'membership'. I advised that I never signed up for a 'membership' and simply agreed to test a free sample. After a heated exchange of words, I was told that I could not receive a refund and that another shipment was on its way. When I received the shipment, I was to call back (and wait on hold go knows how long) and obtain information on how to return the box. Well, I receive my box yesterday (7/5) and contacted the number today and was advised that not only would I have to pay to have the product returned, but that I also would not receive a full refund and would have to pay for the shipment of the product to me. When I politely tried to explain that I never asked for the product to be shipped to me in the first place, another rude individual (Erika) she basically told me that I agreed via the internet to receive the product and would only receive a refund if I could get the unopened product back to the distribution center before July 21st. If the box was opened or damaged, I would also incur a $19 fine. Completely unbelievable! I have basically now been scammed out of $174 for a $4.95 free sample that I thought I would receive, end of story!