I ordered the sample product and emailed them to cancel my membership. They in turn sent me an email stating for me to call them back, which went to my spam folder and I did not recieve it. They are refusing to give me back the money for the order I did not make. This company is a fraud and they are stealing from us. I have to close my bank account at this time or they will continue to take money. Do not get sucked in by their scams.

I signed up for a facial trial kit for $4.87 in November/2007 and paid with my Debit/Credit Card. But on December /2007 Bella Clear charged $78.41 from my account. They deducted $85.36 from my account January/08 and sent a package that I did not order. I contacted them and left messages. In February/08 they hit my account up for $85.36. I again tried to no avail but I started researching them on line and found out that other people are having the same issues as I am experiencing.

They are trying again in Mar/08 to hit my account up for another $85.36 so I had to cancel my card. Buyers Beware! I am out $249.13 These are some bad people. In my opinion, they are a dishonest business people.

I ordered this product and got it a few days ago. I did not have a chance to use it long enough to see if it works. I actually had it in my possession for 5 days. So I understand that I did not return it in a timely manner. However, when I called them I was on hold for over 55 minutes once, 45 minutes the next time and 35 minutes the last time, before hanging up. When I called they told me they had no guarantee for their product, as they 'are not Pro-Active'. If it doesn't work that is not 'their problem'. It feels like a scam since the days you have to use it are counted from the day ordered, not received. My sons face is worse now than before using the product and I need to take him in for a doctor visit.

Please do not let this company scam any one else.