We hired them to do our wedding on Sept. 11, 2010 and we are still waiting for our album and DVD of our hi-res images. They don't return calls and seldom return emails. In each email, has been some excuse, lost in the mail, photo lab delays, etc.

At this point, I know they have our pictures because I've seen them on their online proofing site back in December and in their advertising for their business. They have my money. So why the delay Joe and Constance? Execute the photography contract that you entered in with us, which if you do read it thoroughly states ALL PHOTOS AND PRODUCTS will be delivered no later than 90 DAYS (3 Months) after the wedding date.

My recommendation to others on here, is to contact the NY Attorney General's office. They will gladly handle your case of CONSUMER FRAUD with Bella Terra. The form to fill out and mail in is on their website, but here's a link to make it easier for everyone:
(http://www.ag.ny.gov/resource_center/complaints/pdfs/cns001web_consumer.pdf )

After almost 8 months, we have had enough and are now proceeding down this path ourselves. The local Utica office has contacted us about our claim and is in the process of reviewing and contacting Joe and Constance, which they may already have.

Good luck everyone. Hopefully we will all have our wedding photos soon. Kind of sucks that the only way to remember your special day is through memories and snapshots from friends and family.