Bought this product for my daughter, which is in a different state it was shipped to her and she could not use the product. the company had send twice and i had my daughter send it back. I called the company and after serveral times trying to get a hold of someone I cancelled and was told my bank would be credited. As of this date Jan.2009 i have yet recieved my credit. I'm waiting for a manager to call me back. As of last call I was told that the product was returned but I did not ask for a refund. This is totally uncalled for. What kind of business is this? NOT A VERY GOOD ONE!!! STAY AWAY FROM THIS ONE.

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I ordered this product and got it a few days ago. I did not have a chance to use it long enough to see if it works. I actually had it in my possession for 5 days. So I understand that I did not return it in a timely manner. However, when I called them I was on hold for over 55 minutes once, 45 minutes the next time and 35 minutes the last time, before hanging up. When I called they told me they had no guarantee for thier product, as they 'are not Pro-Active'. If it doesnt work that is not 'their problem'. It feels like a scam since the days you have to use it are counted from the day ordered, not recieved. My sons face is worse now than before using the product and I need to take him in for a doctor visit.

Please do not let this company scam any one else.

i never order this stuff and they first sent it to my last address.i want all my money back. a pissed off person

I have the exact same story as the guy above. 80 bucks for a free trial just doesnt make any sense. I have made it my mission to post a negative complaint about this company so that no one else has to suffer what me and the gentleman above went through. The product sucks and you can get proactive times 4 what you will pay for this Bellaclear scam. Stay Away. I beg you to spend your money somewhere else.

I was trying to win a "free "gift certificate and had to complete three stages, silver, gold, and platinum. To get to the platinum level I had to pay shipping and handling for one product. After about thirty minutes I decided on Bella Clear, 1. It seemed like a legitimate company, 2. what I was paying for was a huge basket of products(so i thought)3. $4.99 was a great price to pay for so much. When I got the package in the mail, to my surprise it was three little bottles and nothing else, including NO sales slip, which meant that if I had known I only had 7-10 days to return my tiny bottles of BellaClear or I would be charged 80.00, I couldn't because I had no return address. After receiving my credit card statement I realized BellaClear is a complete ripoff and fraudulently charged my credit card 80.00, so I called the company in Boulder CO and spoke with a man by the name of Jerry. He refused me a refund, telling me it was clearing stated on BellaClears website the conditions of our "agreement" . Only problem was I didn't buy BellaClear from their website, I bought it through FreeStuff.com as a way of getting something for free.

Haha! Jerry refused to let me speak with a supervisor and straight up told me I will not be receiving a refund and nothing shady or fraudulent happened. I then referred to him as a f***ing prick and he proceeded to hang up on me. I know cursing and calling him names was not the way to go about getting my refund, but when someone knowingly rips me off and then has the nerve to pretend he did nothing wrong or that he did not STEAL my hard earned money I get very angry and words must be said.