Beltone Representative Joe Boles said $3, 288.00 hearing aids he said I needed and which I purchased are now not able to be programmed for any better frequency and they aren't even a year old...I just received a call from the owner of the company a Mike Tessmer telling me that in fact they can be programmed...the technician at Beltone /Leslie I had an appointment with on March 9th told me I was at the limit of frequency...when I got upset about the whole thing he said he could 'amp' it up a bit, which he put them on his computer then 'tested' my hearing w/ words he already had tested me with...I got a few more right...I feel that there is something really wrong here