Belvoir Hull. The worst letting company I have ever encountered! I rang up about a broken tumble dryer so many times I gave up. Just before I moved in, the washing machine (only 1 between 6 flats), have been broken for three months before it was fixed.

I hate moaning about staff, as they are usually dealing with lots of things, so your problem cannot always be top priority; however the only way to describe these people is incompetent. You can ring up 6 or seven times with a problem and they will do nothing about it, saying either they’ll look into it or someone else will call you back, neither of which happens.

The company also failed to provide an inventory, I rang persistently about this and they claimed they would send one out shortly! It never arrived.

Furthermore they kept hold of my money they owed me after I moved out, for over a month, even after admitting they had inspected the flat and found no damage. (Again I rang 5 or 6 times about this.) I did eventually get this back, by threatening them with legal action.

I have no idea about the other offices, although I have heard from friends that poor service comes as standard with Belvoir.