I ordered bendaroos over the phone with the promotion of by 2 for $19.99 and $8.99 shipping (Recording never mentioned the actual charge amount that would appear on my credit card). I waited 3 weeks and finally received a package with 2 boxes of bendaroos with no invoice or charge amount in packaging. I week later I received my credit card statement and was billed $57 from them! I called customer service and was told that I purchased 2 (sets), I said no I purchased 1 set and that your phone ordering system needs to clarify better there promotion. He offered to refund the $19.99 for second set. I asked about the shipping as well because there is no way it cost $19 to ship two little boxes of Bendaroos.. He said his computer would not allow that.. They could ship out the ssecond set though if I wanted.. That is when I asked where the 2nd set that I supposedly ordered is anyway (Why didn't I receive that set at the same time?)? He had the nerve to say it probably got lost in the mail lol!! I said this is all starting to sound really shady to me.. I asked to speak to a manager to get the second shipping charge refunded as well and he told me there was no one I could speak to. I told him then to refund my orginal $19.99 order as well and that they should eat the extra $9 charge not me. He put me on hold and came back telling me that they would refund me the $9 shipping charge! We will see if I actually receive it! Wow did he just write the code that would allow him to refund me the shipping charge while he was on hold? It all sounds like a scam to me!! This company needs to be shut down!! They are overbilling customers, not sending out the extra set and hoping no one notices!!

WISH I had checked this website first. This company totally tricks the consumer. says it will give you double the order but you end up paying triple and when you go to cancel your order it still charges you. RIP OFF.

After getting through the automated phone ordering system, they were relentless in attempting to get me to add additional packages to the order. I have never experienced such extreme pressure. I had to finally just hang up after this went on and on.

Now, just a few weeks later they have passed my phone number, and my credit card number(according to complaints I have seen on the web) to third party marketing firms. They have been continuously phoning me with high pressure, non-stop pitches for other products and services.

I would suggest avoiding this company at all costs.

My daughter saved her money since Christmas so I could order her the Bendaroos she sees advertised on TV every day. When she had saved $19.99, I called the 800 number to place an order. I did not speak to a person but to a computer. Ordering seemed simple enough at first -- I gave my credit card information and waited for a confirmation.

Instead I was lead through 35 minutes of sales pitches for all kinds of other products and for 'upgrades' to my order. I never received a confirmation number or the amount I would be charged. I could not go 'back' through the phone to cancel my order. I knew it was a scam before I even hung up the phone, but they already had my credit card information and there was no option to cancel and no ability to speak to a human being.

So, today I checked my credit card -- I was charged $63.21! Now, I did receive two small boxes of Bendaroos, but there was no packing slip, no confirmation information, and no way to return the items enclosed. I have filed a dispute with my credit card company and will be in touch with the Better Business Bureau tomorrow. This is such a scam, and they're using children!

Like others have also said on this site, my experience with this company was terrible. I went to their website to place my order and saw the advertisement at the top of the page saying that I could double my order for free. They advertise that you receive 250 of regular color and 250 of neon color in one box of Bendaroos. And the way it was worded, I firmly believed (because I double checked the wording...I was skeptical) that I would receive 2 boxes equaling 1000 pieces. So I went to the order form, selected a Qty of 2 and hit the "continue" button (figuring like all other websites there would be a confirmation screen before the order was placed). The order was placed and I was charge for TWO sets of bendaroos and TWO s&h charges. I thought there would be a confirmation screen showing that I would only be charged for the one set and receive the 2nd set for free. Nope.

I immediately sent and email to the company and called the Customer Service # (203-567-1133) and was on hold for about 20 minutes so I hung up. I never received a response back from them either for the numerous emails I sent to them. I even instructed them to cancel the order outright. At that point, I didn't want them anymore. But of course, they showed up at my front door a week later.

Reading the other complaints here got me fired up to find justice! :) So I called the "203" number again and actually got someone. After explaining my problem, she said that there was ever an advertisement to get TWO sets of the 500 pieces for $19.99. You would just get ONE set of 250 and 250 for the $19.99. This is bull, since the box they come in is made for 500 pieces... there is no "get the 2nd set for free" as they claim. I even watched the commercial on TV several times again to make sure that I understood the offer to be TWO sets of 500... It was there plain as day.

So I stood my ground and told her that I didn't want them. That I wanted to send them back and get my money back. She of course then told me that they do not pay for return shipping! Of course!! I stood my ground again and said either give me my money back for the 2nd set (plus the 2nd $7.95 rip-off s&h fee) or take them back and pay for shipping. She said "Well, ok, I can refund your money for the 2nd set"... I then told her I wanted the shipping fee for that 2nd set too. And she credited my charge card!!! I couldn't believe it!!

So hopefully this will help some of you. If you've already ordered them, be persistent and get your money back. If you haven't ordered them I would say to make sure you double check the quantity before you hit "continue" on the online order form!! And to remember that you pay $7.95 for EACH set you order!!