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Linda Bennett
December 17, 2008
charged no order arrived
I ordered Bendaroos about three months ago. My credit card was charged but I have never received the bendaroos.
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Damone Garland
December 15, 2008
A RIP-OFF-COMPANY
Parents, " DO NOT " buy Bendaroos for your kids from this company. This company is a big rip-off ! I 'am sorry that my God - Daughter ask me to buy her some Bendaroos for Christmas. She saw the ad on the Nichelodeon channel on television. I did'nt even get a receipt for my purchase in the box when I received it today. Also, I was suppose to received my package with the 3 day shipping, but it took way longer than that. Anyone out there who reads this complaint, please tell me how can I get a re-fund ? I will report Bendaroos, to the Better Business Bureau ! A CLASS-ACTION LAW SUIT may be another option.
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Damone Garland
December 15, 2008
Not worst the money!
The shipping and handling for 3 small items, in one small box is crazy! Bendaroos should be reported to the Better Business Bureau.
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Neda
December 15, 2008
overcharging
This company overcharged me I ordered one bendaroos kit and they charged me for five I could not believe that. Then it takes at 30 min to talk to someone and they tell me they can't help me till the transaction went through which makes no sense at all I am so upset I am still dealing with this issue DON'T purchase anything through this company
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Doug Toye
December 15, 2008
Did not receive complete order
They advertise "order one set - get another free". We ordered 2 sets and never received the free sets. Bendaroos will not answer email or phone.
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Wendy
December 11, 2008
rip off
I went on the bendaroos website after my kids said they wanted them for Christmas. I ordered the set for $19.99 plus S+H. It should have been at the most $28.00. I was not able to review my order. It automatically submitted my order and the total ended up being $67 dollars and some change. I was so angry. I e-mailed 3 different times to 2 different websites. One e-mail came back undelivered and for the other two I never received anything back. I called the phone number 2 times. The 1st time I was on hold for approx. 20 minutes and had to hang up. The 2nd I was on hold for 1 hour and 4 minutes with no answer. I am so angry. I have not received the order yet, but I am hoping to send it all back for some money. What a rip off!!! I see now that I am not the only one. A few days after I ordered I saw them at Acme for $19.99.
Wendy
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Diane
December 10, 2008
Unauthorized Charge
I was ordering these for my grandkids and tried to cancel the sale after I saw how much the shipping is - did not hit "Place Order" and exited out - it placed the order anyway and when I tried to send a cancellation on the "order confirmation" email - it came back undeliverable - DON"T USE THIS SITE - ITS A BIG SCAM
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william hauser
December 8, 2008
deceptive billing
deceptive billng, when you place an order it some how adds to it without youbeing able to change the order(dosent let you review order), i wanted 2 packages, it gave me 4, and the charged 39.95 for shipping, , i sent them an email to try to cancel order, they never responded and did not cancel order. i wish i had looked into this company before i placed the order, this company has way too many complaints against it, , , live anad learn, , STAY AWYAY! listen to what people are writing!
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Caveat Emptor
December 8, 2008
Overcharging
This company is a scam. Stay away! I ordered bendaroos but the website is very confusing. They say you get a "double order" for free, but when you check out you are charged twice!
The website is poorly designed (? on purpose) that requires you to click through many screens of "add-ons" before you get to checkout. There is no review of your order prior to submission. If there are problems with your order (like being overcharged, as I was) you are out of luck.
They did not respond to email requests. I called customer service which was busy for a long period of time. Finally got through and was on hold for 31 minutes before a person picked up. Despite the fact the the website says 4-6 weeks before shipping (and charging your credit card) the person said "oh your order is being shipped -- I can't change the order".
Caveat emptor! Let the buyer beware!
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dwaynedman
December 8, 2008
No customer support / Overcharge
I tried to order one set of these for my son for $19.95 + 6.95 S&H but after checkout it showed they were charging my card $56.00 for one set plus family pack. No way to change your order or confirm anything once you enter your credit card number. Customer support telephone number does not work when you dial it. Be very aware of this company making fraudulant credit card charges.
Thank You
Dwayne Dodson
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