After complaining about loose tiles basically throughout the entire house we are renting, our lessor did not bother to fix anything. We have reported the problem in January 2010 and for this and other reasons we decided to cancel the contract earlier than our 1 year agreement. Now that we are moving out, the tiles are being fixed (and what a MESS). Despite the dust, we now have a huge area where there are no tiles (only cement), and are thus required (forced) to move out earlier so that it can be fixed for the new tenants. And the landlord is not willing to pay back one cent for the time we will not be in this house, nor the area we were not able to use (main bedroom for about 2 weeks and spare room for 5 months). We paid our rent on time every month. Upon complaining to the lessor about the time delay of repairs he simply said "you decided to cancel the contract"!!! So, in other words, he was not planning on fixing the tiles!!! To make matters worse, WE are now liable to pay the agent's commission (according to the landlord), as we wanted to cancel the contract, BUT, we also found new tenants who will be paying more than we are!! This is utter and total BS! I will never, ever, ever rent a property from Bender Investments (Jacques Coetzee/r) in Hartbeespoortdam, North West. Even written complaints only get adhered to after several weeks.