I don't ever log on to these sites and file complaints, I know they do not go anywhere and my experience might not reflect a business as a whole so I'd rather live, learn, and move on.

My dealings with First Data have brought my here. I have such a long story, I won't take the time to write but briefly. I have had so many unnecessary fees from them. When I signed my contract they had entered (and we agreed to) zero annual fees. Every year I was charged $100, the first year this was reversed and they apologized. The past 2, however, the would not budge, saying it was standard with all of their customers. After 2 years of way too many calls with them and 1 chargeback where they took back thousands of dollars and did not fight for me (which I then had to win back in small claims, which I did), I cancelled my account. They have a standard $75 cancellation fee, no matter when (before or after) your contract ends. I was before my contract so they charged me a termination fee which included all the fees to the end of my contract. I paid it just to get rid of them. To my surprise there was an extra $60 charged on to of my quoted amount, but I decided to let it ago. I didn't want to waste one more minute of my life on them. Now, a month later, they take another $30. I called and got the runaround and they said it was my monthly fees. I told them my account was cancelled and they charged me an early termination fee that should have covered that (which I was told at the time of cancelling). I was informed that it did not cover it... Needless to say, after 20 minutes of arguing, I hung up.

Use severe caution when dealing with First Data. Read the fine print. And be ready to pay, or keep a close eye on your account and be ready to spend hours on the phone straightening things out.