I had someone fraudulantly use my bank account. I have spent the last two days trying to get resolution. First, I was on hold for more than 15 minutes to only be disconnected. The second time I called I was on hold for 17 minutes and finally got a live representative; only to be told their system is down.

I then attempted several times to register for online banking to see my statement and they wouldn't accept the "needed" Access ID.

This bank has great open hours (Sat - Sun)and open till 7pm during weekdays. BUT, I haven't been able to resolve any situations that pertain to my account. Their on-line is bogus. I am unable to get to my information.

IF YOU DON'T WANT BAD CUSTOMER SERVICE, INABILITY TO ACCESS YOUR ACCOUNT, AND FEW AND FAR BETWEEN LOCATIONS, AND NOT ABLE TO USE THEIR ATM'S - DON'T USE BEST BANK.

the bank retrun four checks on me when i had money in bank for it I spock to the manger about this to get the money to pay telcheck i was told she wood check in to it when i asked her about it she for got about none i can not write checks on any my actts because of best bank i guess i will have to call the state of ga and feily bank commisn about and i did get a lawyer to help me with this if any whats to open any thing with them you will be crazy

I answered an ad on the popular job site www.indeed.com for a part time driving position. The duties were to transport a mans wife 3 or 4 times a week for personal errands, 2 or 3 hours at a time FOR $500.00 per week. The creator of the ad, the alleged husband was supposedly in China on business and the supposed wife was in London awaiting for funds to be transferred from me via western union.I have to admit at this point i thought it was a little strange, why not send the money the your wife personally and i would start to be of service to her once she arrived. I thought it was all a joke until the check arrived. Once i was the ACCEPTED candidate the initial $500 was forwarded to me via UPS. The actual check and was written on a JP Morgan/Chase Manhattan account and gave a -Delta Airline P.O. Box for an address. The amount was for $1977.70 cents. I was to take my advanced cut of $500 and wired the remaining amount to the wife in London. Being honest i did exactly ass instructed. I went to my local Best Bank branch inside Kroger who told me i would have to deposit the check and wait 5 to 7 days for it to clear. I did not like the sound of that so i left and ran some errands. While out i ran across another Kroger Best Bank branch and decided i would deposit it. However, this particular teller verified the funds and told me the money was available NOW!!!. I cashed the check and deposited $500 in my account and per the instructions wired the remainder to a London address. I then get an email thanking me for my honesty and promptness. About five days later when i tried to use my -Best Bank ATM card and was declined twice i went inside a branch to see what the issue was. I was then told that i had a outstanding balance of $1426.00. After telling me that the funds were available and cashing the check only to find out later that the check was fraudulent, i found out Best Bank had made it good to JP/Chase and pass the buck the me saying i was liable because i cashed the check. Mind you, i would have deposited it and waited for it to clear had i not been told by the teller the funds were available now. I might be naive, my honesty was taken advantage on but i certainly did not intend to defraud my bank. I was the one defrauded and you're me i am liable. Does not the bank have the responsibility to make sure the funds they are issuing are legitimate? So these two giant corporations have gotten together internally and satisfied one another and passed the buck to me. The JP Morgan/Chase account was open and available according to the loss prevention department at Best Bank. Best Bank honored the check. They made the mistake, their security system and measures failed them an i should not be liable for that... II guess i will go to my grave owing them... Advice please...

I did not give me checking account information to any pay day advance loan company. I was charged $49.95 twice to my checking account and my bank charged me also twice and overdraft fee of $32.00. If knowing that they company who charged my account did not get any money. Why was i charged an over draft fee of a total of $64.00