To whom which may concern:
3 months ago my brother and my dad went to Best Buy store in Bellevue and looking to buy an iPad. The associate bring up the transaction. When they pay for it with the Best Buy gift card then the manager of the store pass by then told the associate stop the transaction. The manager then running somewhere and leaving them standing there for 10 minutes. When he came back he told them he calling the police and they will be arrest. Other employees at the store were suprising because their manager act. My dad and my brother walk out the store and go to the Home Depot next door.
Later on, 4 police car arrived and the manger went with them to the Home Depot. They calling on the public speaker to looking for my dad and brother. Finally, the police took them out in front of Home Depot, pushing them againt police car. Police took their ID and start writing trespass notice. My brother ask police reason why and police didn't answer. Police told them to shut up and stand around them like they were violent criminal. There alot of shopper watching and police and best by manager humiliate my dad and my brother.
I'm arrive at the scene and asking police why they detained them, police told me not to interfere with their business.
Police finally finish write up the trespass and ask them to sign. They refuse to sign and they gave them the notice and pushing us to leave or they will be arrest. There was four police car at the scene and only one best buy manager was there. The best buy manager point his finger to my dad and brother while telling police his story. He looking at my dad and my brother like they were tetorrist.
When they came home, my dad was so depressing and humiliate, he got the history of high blood pressure and he had to go see the doctor after the incident. He took a week of from work and couldn't eat and sleep.
My brother contact Best buy customer service and didn't get any answer from them. They even refuse to talk to him.
Yesterday, Aug 14, me, my sister and my mom went to the same store and looking to buy ipad. The associate bring out one and we ask for another one. They refuse to sell 2 ipad and when I ask why he radio the manager. They have more than a hundred ipad instock at that time. The same guy manager came out and not even talking to us, he saw us and going somewhere. We then leaving the store and I saw the manager was stalking us when we walk thought our car.
Police stoped us on the road and asking ID for everybody in the car which is four people. Police told me that best buy manager ask police to write up trespass notice for every one of us. Even for another brother sleeping in the car while we went to best buy store.
Police told us they just doing their job and we should go seeking some legal advice for best buy action.
Now my whole family were humiliated and we're all depressed.
We're customer not criminals or thiefs. The way best buy manager treating our family were so violent our civil rights and racist based on us are Vietnamese. We went to their store to buy the product not to steal it and we paying for it! Even police agreed with me that it not make senses for us to get the trespass and best buy manager using his giant corporation power to again us: Vietnamese people.
The reasons for trespass written: disorderly conduct or caused a disturbance.
I'm seeking for legal advice from law firm, we're willing to pay for legal expenses to sue that best buy store and their manager.
We're later went to a different store and buy 4 ipad all together. We have the receipt with 4 ipad on one transaction. It showing proof that manager at best buy Bellevue are racist, violated our rights and wrongfully doing business practice.
We're seeking to dispute the trespass notice and contact media, local news. This story had been posted within Vietnamese's online community. This won't be looking good for best buy and their stock holder. If customer no longer shopping at best buy, soon it will follow "Circuit city".
Regards,
Nguyen's Family.