Best Buy Golf Supply

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1 stars
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Category: Lifestyle

Contact Information
Mansfield, MA 02048, United States

Phone number: 508-369-5168

Best Buy Golf Supply Reviews

Joe Hunter January 9, 2011
Item Paid For-Not Delivered
Well, it's just like all the other complaints...credit card charged and that's the end of it! Item purchased 12-08-10, shipped (?) 12-28-10, nothing since! No return email contact, no person returning phone messages, no shipping tracking number, no product arrival. I will give them one more week to get the item to me or I will also notify the bank, better business bureau, and police department of credit card abuse. So Ken, how about a call to Grand Saline, Texas (You have the number)?
palmbaybob December 28, 2010
Unable to obtain status of order
I ordered a custom made golf club for my wife on Dec 5, 2010. On 9 Dec I received email stating my order was being processed.
I have sent many emails inquiring as to the status of my order but have received no replay.
Robert A Hunt Jr July 1, 2010
Credit Card Charged No Shipment
Order # FX24307624 placed on 6/22/10. Received e mail that order was processed, on 6/24 received e mail that order had shipped and that tracking number would be provided by end of business day on 6/24/10. Received nothing. Seven days have passed as of today. Sent numerous e mails, no response

Order# FW26307785 placed on 6/29/10 Got mad, figured I'd re order and pay for next day air shipping charges. Bad mistake. Placed order for exact same items. Next day air it should have arrived today, 7/1/2010. Nothing delivered, received e mail with my order number but no tracking numbers provided.

This company then gives you a login password and tells you to log in and you can see your order status. You login and there is nothing on the website to look anything up.

This company is a rip off fraudulent organization.

I'm filing a complaint with the Better Business Bureau, The Statate Attorney General of California and also the FBI Internet Fraud Division against this company.
Todays Tom Sawyer June 17, 2010
atrocious customer service -none
Placed an order that should have shipped the next day, and arrived in two days, no such luck. Have been unable to contact the company for 6 business days, they do not respond to messages or e-mails. Have never spoken to a live person. These people should read their customer service pledge and practice what they preach.
If it sounds too good to be true ... it probably is when it comes to Best Buy Golf Supply. Never again. It's a good thing I don't live near these people.
Communicator June 15, 2010
Order Not Process
I placed an order on this website on 06/07/2010. They have a 115% lowest price guarantee. The order process never allowed me to enter the website and lower price I found online. It is now 06/15/2010. I have emailed the company 3 times and have not had a response. I have called and left a message and have not received a response. My order is still "pending" on the website.
Jimbo56 November 5, 2009
Ken Brigs
Placed an order two weeks ago, has yet to arrived even though the BBGS states the order shipped. Cannot make phone contact with person. Emails are not being answered. I'm trying to cancel the order but with little success.
B Toma September 12, 2009
Stay away
Stay away from this company. I ordered components early November...was told it shipped December 15...asked for a tracking number and was told I was a crook. Thankfully my CC company was able to get me money back. The owner's name is Ken...he is very rude and would not send me tracking information. Just google their name and you will see many more instances of how they treat their customers.
V. DeGiorgio August 16, 2009
Credit Card Charged & Order Not Received
Ordered product on June 9, 2009 and credit card was charged. Have not received product as of August 16, 2009.

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