Best Buy listed a video card I wanted to purchase as shipping within 1-2 business days. After almost a week I inquired as to why it was still in "In Process" and not shipped. The friendly gentleman on the phone informed me that it is a "special order" and it would take 2-4 weeks for it to be manufactured and then shipped in about a week after that. I asked them why it did not tell me online that and he said it should have and he informed me his system did. The man on the phone was informative and friendly, but I might have bought another product if I knew I would have to wait up to a month to receive my product. I'll be sure to ask people to not get me Best Buy gift cards next Christmas!