Best Buy/HSBC Credit Card

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Category: Business & Finances

Contact Information
Illinois, United States

Best Buy/HSBC Credit Card Reviews

carlamooney July 6, 2011
english
I can't talk to the outsourced customer service. I have this problem all the time. This time I asked to speak to a real English speaking representative. She transferred me over and was on hold forever . Finally someone answered and it was not an American but another foreigner speaking "English" She then had to transferred me again. Then a recording said that the call couldn't go through and hung up.". I think this is done on purpose to discourage you from opting to talk to someone you can understand.
This has become a huge problem. Not only can't you understand the English but they don't have the listening skills or understand they way we speak. They go on and on and if you try to get a word in edgewise because you don't understand what in the hell they are saying, they won't stop talking!
"Another Screwed Customer" February 12, 2010
Fraudulent Charges
Debt Cancellation Charges - Requested cancellation numerous times and guess what still on my bill... No record on file of our calls and no record on file that we request this service. Scam artist and Best Buy does nothing to help!!! Once again another company that screws their customers... Imagine that!!!

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