Best Chevrolet
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Category: Automotive
Contact Information
2600 Veterans Memorial Blvd, Kenner, Louisiana, United States
bestchevrolet.com
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Best Chevrolet Reviews
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Kim R
September 19, 2010
Service and warrantee refusal
Dealer refuses to honor a warrantied repair, per manufactures service bulletin #05-01-39-001. They want to charge me an extra $350 to make a repair that the service bulletin specifically states "do not do".
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LaurenD
November 14, 2009
Awful service
Best Chevrolet has the worst customer service. I went in looking at 2 2010 Chevrolet vehicles. I test drove one of the vehicles I was looking at but they refused to let me test drive the Camaro. I made it very clear I was interested in buying the Camaro, and they told me they dont allow test drives on them. As if someone would buy a car they have never driven. The salesman went as far as to tell me the Camaro wasn't a practical choice for me, as though he should have any say in what car I decide to purchase. I thought maybe I just had gotten unlucky and ended up with a rude salesperson...NOPE!! Had the pleasure (sarcasm) of talking to the manager and found him to be no more helpful. Even after telling them I would go to another dealership that would allow me to test drive...they made no efforts to keep my business. There are entirely too many Chevy dealers around to waste your time dealing with such poor service.
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December 4, 2008
Bad service
Currently own one Chevy purchased from this dealership. Brought vehicle back for warrenty service. Had car looked at by tech, which found the source of the problem, stated they had to order parts. Scheduled an appointment for the next week. Dropped car off as scheduled, they had the car for 1 1/2 days when I called to check. When I asked about it, they said they had no idea why the car where there, the service person was very rude to me an blamed me for the reason the car was not worked on.
Three days before I had pre-ordered a car from this same dealership (same time as them looking at the car to be fixed the first time). Was told I could change my mind up till the time the car was being built. Due to the horrible service recieved, I asked for the pre-order car order to be cancelled and my deposit return. The GM was also rude and told me the deposit was non-refundable. Never was I told the deposit was non-refundable or did I sign anything stating the deposit is non-refundable. Now they want to keep my $1000 deposit. Very bad people. I guess i just got lucky they did not screw me on my first car.
DO NOT BUY FROM THESE PEOPLE.
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