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Lotrain
December 11, 2010
Fraud Item never sent $ stolen
Item was ordered in September and still has not been received. No answer to phone calls no response to emails. My bank refunded the amount paid, HOWEVER the dispute was denied by the company and I have just been recharged! HOw can that happen when this is obviously a fraudulent company?
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shan4u72
June 29, 2010
FRAUD
I placed an order and i have never received the DVD's but they took the money out of my account. The order say's "pending" for over a month now. I have sent e-mails to them and they have come back as "Bad Address" . They are crooks and please DO NOT order from that website.
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Tbdnguyen
June 7, 2010
Never received order
This site should be shut down!!! Like many of the previous posters on this board, I never received my DVD order. After emailing them for about 2 months, I contacted my credit card company and filed a claim against Best DVD Entertainment...I received a full refund.
It's no use in emailing this fraudulent company...just contact your credit card company to file a claim against them. This company even tried making a ridiculous excuse that the USPS lost their DVD shipments.
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demaggioth
June 4, 2010
order never received
had same experience as other complaints...placed an order that was never received...my emails were initially responded to and then received nothing...what a rip off!...
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Karma will get them
June 2, 2010
Fraud
Ordered dvds.
Received a receipt confirmation. Order shows as pending. It was pending for weeks. I tried to cancel the order and get my money back three times via their customer service email. Have never received a response and there is no number listed.
What is so hurtful, was this was a Mother's Day gift for my sick sister, who could do nothing but watch shows and try to read. She has since passed away. This was a Mother's Day gift to her... I don't know whet to do... but there are multiple complaints about them out there. Hidsight is 20/20.
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SailorJ
March 23, 2010
Internet Fraud
I recently placed an order with Best DVD Entertainment (www.bestdvdentertainmentstore.com) which was never filled. I tried to reach them several times through customer service on their website but NEVER received any response. I then tried to cancel my outstanding order - still no response. Company did charge my credit card and claims to be in Cheswack, PA - but I do not find any such place. The domain name (www.bestdvdentertainemntstore.com) is owned by GoDaddy.
In my experience, companies that do not respond to customer service contacts and web sites that conceal company location and telephone numbers are typically internet frauds.
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