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NeetFord
June 11, 2010
Charged my Wellness Card for product I did not get
I had ordered the trail sample and paid the shipping and handling. When I got my statement on my Wellness Card that is like a credit card I was charged $93.95 and this was on 07/03/2009 and I have not been able to get my money back from them yet.
Sincerely,
Anita Ford
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H Knotts
July 16, 2009
CREDIT CARD CHARGES
I SIGNED UP FOR THEIR 'FREE' PRODUCT TRIAL OFFER...AND NOT ONLY DID THEY CHARGE ME THE $5.95 FOR S&H BUT THEY IMMEDIATELY CHARGED MY CREDIT CARD $88.00 AND ALTHOUGH I CALLED THE COMPANY AND COMPLAINED AND THEY EVEN GAVE ME A CANCELLATION # THEY'RE STILL CHARGING MY CREDIT CARD MONTHLY...
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Snoopyvulture
June 25, 2009
Unexpected Charges
Signed up for a free trial. Pay for only shipping and handling. Received the product about a week later then another week and I get billed an addtional $88.00.
I didn't notice the "Terms and conditions" which according to them said that
I had 14 days from day of order (not receipt) of product to evaluate.
On the 15th day they would ship another 30 day supply and bill me a discounted price of $88.00 plus shipping and handling.
They DIDn't send the next bottle but they DID charge $88.00 but they DIDn't charge shipping.
However the same "Terms and Conditions states that I had 30 days money back guarantee. They wouldn't deal when I called but when I got the bank involved the bank got both of us on the phone and the new person at the company agreed with me and issued a refund.
Their site Says they have 47 offers left and it said so the day I ordered.
While MAYBE legal. CERTAINLY unethical.
The Reason they have to charge so much is people like me who demand their money back. If I were happy with the product and it did what it said I would fork over maybe $25 per month to continue with it but only if I KNOWINGLY order it.
I believe they are connected with Acai Advanced. They seem to use the same webmaster and they do the same thing but I caught them before they billed me.
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sgriswold
June 13, 2009
Credit Card Fraud
Ordered the free sample and paid a 5.95 shipping charge. Received the product a week ago. This morning at 4:53 am they charged my credit card $88. Thank God for my credit card company because they called me just now to report potential fraud!
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