my complaint with this place is the fact that you can complain as much as you want and nothing will get fixed! There are a few rooms that have mold growing in the bathroom, the spa outside is always broken, and if you ask the front desk when it will be fixed the answer will be "we're waiting on the part". I know for a fact the spa has not worked in over 2 years! Yet it is advertised on their site. The honeymoon suite is over priced and falling apart... the Jacuzzi rooms are just plain nasty! The columns in one of the suites has a whole in it. The sheets are so wore out, and many are stained. The towels are TINY and many of them are nasty looking. The breakfast bar leaves MUCH to be desired and the fact that the bread is extremely stale. I do not recommend this hotel to anyone especially since there are much better ones on the strip for the same price or cheaper. If you complain to corp. all you'll get is a letter from the BW in Clarksville that is just a generic that is sent to all the people who complain. It doesn't even address your complain most of the time! Save your money and stay somewhere else!