BestBuy.com - Sony Xperia X10

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Category: Electronics

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Newington, Connecticut, United States

BestBuy.com - Sony Xperia X10 Reviews

The geek February 25, 2011
Very Bad Service
I purchased a Sony Ericsson Xperia X10 phone with Android 1.6 from BestBuy last month and the guy I purchased it from in the BestBuy store said that there is an Android upgrade available on Sony Ericsson's website to OS 2.1 but later I found out that Sony doesn't have any plans for upgrading the OS on this phone anytime soon and now I'm stuck with this phone for who knows how long. I went to bestbuy to see if I can return or get a new phone but passing my 30 days time period, they said they cannot do anything about it. I spend a lot of money at BestBuy and have been a premium silver rewards member for a while now. This is ridiculous. I'm not happy with BestBuy at all and their very unhelpful responses from their team.

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