BestCanvas.com
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Category: Services
Contact Information
Florida, United States
bestcanvas.ca
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BestCanvas.com Reviews
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Dekooy Images
July 7, 2011
Poor quality damaged goods
There are already so many complaints here so I just highlight as well.
-brutal service
-Items shipped damaged
-not what I ordered
-no response to emails
-phone number is a no answer
all around terrible experience, I would not recommend this site to anyone.
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Miler
June 22, 2011
Stay away from this website
STAY AWAY FROM THIS WEBSITE!!!
There are too many complaints to list, so I will bold the important ones.
-Canvas comes rolled (in rubber bands with creases throughout)
-Poor quality ink (just stretched picture for gallery wrap with ink lines clearly seen)
-Stretcher bars broke and had to be glued together because of poor quality wood (let alone that it states "ready to hang" and "gallery wrapped" on their website.
-Foreign transaction fee (even though it was shipped from Florida).
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Eligore
April 28, 2011
These jerks have still not shipped my order after more than a week
These jerks have still not shipped my order after more than a week, and I am talking one canvas. They are a joke. AVOID!
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Ligamede3251
April 18, 2011
After 4 weeks, I hadn't received my order
I ordered 3 canvases for $208. After 4 weeks, I hadn't received it. Since that time I have called them, over 15 times. The answered twice giving me excuses and even tracking numbers for the shipment, that hadn't even been processed. When I went to track the shipments with the tracking number I was given, the site said it was only initiated (that was March 13th) and never shows that it was actually shipped. I have cancelled my order online and there is no response. My credit card company (who I called to reverse the charges) actually said that the merchant told them it had been shippped! I WOULD STAY AWAY FROM this company. I can't believe that they are in business, it is a big scam. The two times I actually talked to someone, she told me she was the shipping department AND the customer service department. No wonder no one answers the phone. Don't even go there!!!
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Olmer
March 30, 2011
Count me in with the other ripped off, angry people who were scammed by a pretty website
Why, oh why didn't I google reviews for this site before I spent $78 to get a canvas made?!! Someday I will learn. Yes, count me in with the other ripped off, angry people who were scammed by a pretty website! I ordered mine a month ago, still haven't seen it. Phone rings and rings, no pick up. One email answered a couple of weeks ago apologizing for an equipment breakdown. I filed a claim with PayPal today. Hopefully they can do something to restore my trust in humanity! At least I feel like someone is in my corner.
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Wiginale51
March 14, 2011
Stay away from these crooks, they are major scam
I ordered a canvas last month and it was supposed to be horizontal, but it turned out to be vertical (and the image is completely off center). And the thing cost $74! Well, so I thought...they actually charged my credit card $2 more, which sure, is only two dollars, but my invoice said $74.00 even. Also, it shows up on my bank statement as some German company, which at first alarmed me thinking someone had stolen my credit card. It turns out this German company sells canvas prints too, so they must be connected somehow. I am appalled by the service and the FALSELY ADVERTISED "100% money back guarantee." Sure, maybe they'll refund you if you can a hold of them. They don't respond to emails and their phone number is a fake (it either rings and rings or you just get a busy signal). Absolutely ridiculous, this company should be shut down.
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Xasass
February 16, 2011
Website has now not responded to 4 emails and phone number provided does not answer
Ordering was easy, delivery was slow. Ordered 4 for Christmas presents; ALL 4 canvasses were TOO SMALL for the frames. Website has now not responded to 4 emails and phone number provided does not answer...ever. was fooled with ".ca" site suggesting Canada. Actually, apparently Miami based so they don't... care about Canada. This is a scam, rip off site. DON'T GO NEAR THIS OUTFIT.
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Mizzele
February 15, 2011
My best advice to anyone thinking about this place is - stay away
This is a poorly run operation. I'm not even sure you could call it a business. I ordered a Sepia colored canvas 20x20. Sepia is a brownish antique look, WELL when it arrived it was green and white and gray. So I immediatly notified them and told them I wanted to return it for a refund. George wrote and said they were sorry for the defect could they redo it for me, sure I said. Well thats the last I've heard from them. The canvas is cheaply made! So needless to say after they won't return emails or nobody ever answers the phone number they provide, I went to my bank and disputed the charge. I refuse to let these rip off people take my family's hard earned money. My best advice to anyone thinking about this place is...pay the extra money for a quality print, and STAY AWAY FROM BESTCANVAS!!!
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Ageniire
October 8, 2010
Horrible quality canvas transfer
Instead of receiving your canvas on professionally stretched frame, you're sent 4 cheap pieces of wood you put together yourself; their website doesn't tell you that you build it yourself, of course.
My photo on the canvas was off center and not large enough to cover the entire front surface of the canvas such that the "edge" of the canvas was visible on the front. Very horrible looking, too horrible to do anything but toss in the garbage.
I phoned them and left a voicemail message to complain about the above; no call back received. Ironic considering on their main page they promise a "money back guarantee."
I also emailed them with my complaints, included photos I took of my pathetic looking canvas and I received no response whatsoever.
Here in Canada, they have a Canadian website, with a Canadian domain. So you're left to believe they're a Canadian company. High shipping charges reflect items being shipped from FL. You don't realize item ships from FL until you receive your order confirmation email.
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