This company has the worst customer service available. Everytime I would talk to someone via the customer service online service I was told each time that my glasses were being shipped that very day and to wait 3-4 days for delivery and I would be sent a tracking number for delivery. I would print the conversation and save it. I would wait 2 days and call again since no number was sent to me, and again was told the glasses were being sent out that very day. When I read the last conversation I was called a liar and told the conversation never took place. After 3 weeks and four additonal calls "Sam" told put me on hold and said he had a tracker number for me because they had shipped out already. While I was talking to Sam I checked the USPS website and found that the tracker number was created just 4 minutes earlier. When I told Sam this he just said have a good evening and disconnected from me. Well two days later it stated the package was picked up and now I will wait to see if I just get an empty box or the glasses I ordered. I have already contacted the bank to let them know what is going on. They assured me they will reverse the charge on my credit card it the product is not correct. STAY AWAY FROM THIS COMPANY...BEWARE

I have bought a few pairs of glasses from this website now and I will never buy glasses from anywhere else. They arrive quickly, are exactly what you order, and the prices are considerably lower than anywhere else.

I am a MD, and i am very careful about who i recommend, but I have recommended this website to everyone I know. Excellent job, keep up the good work.

Thought I would save some time by buying my glasses online. Decided on a company by the name of bestpriceglasses.com. Waited and waited for my order to come, but it never did. In fact, I am still waiting, and its been a month (as of today). Spoke to several reps from the company (as I attempted to cancel my order), but they kept on promising me that the glasses would be mailed the next day. Never received an email or call from the company explaining the delay. Caught several reps. in lies (or clueless) as to what could be causing the delay. I think what has been most frustrating in dealing with this company is that they have no contigency plan for properly handling delayed orders. I mean...a simple email notification would have been the professional thing to do, but you only get silence from this company unless you call or chat online at their Help Desk. They never initiated any communication with me as it related to the delayed shipment of my glasses. Meanwhile, I am walking around without glasses for a month now, getting headaches and blurry vision and this company offers no explanation, apology or customer service. Very...very...unprofessional...poor customer service. By the way, they finally sent me an email on Tuesday(of this week) stating that the glasses had finally shippped. However, it is still Saturday and no glasses. I'll cross my fingers to see if Monday is the magic day. Sadly, I have little hope.