I ordered ugg boots for my wifes christmas box and have still not received them ..I have sent numerous emails to no response from them ...Customer service is non exisiting ..I have obviously been scammed as no doubt now reading everyone elses emails so have they ..DO NOT PURCHASE ANYTHING FROM THESE CROOKS ...They should not be allowed to get away with it ... ROBBING B*ST*RDS...

On December3, 2001 i ordered a pair of Ugg boots. The web site said they would be shipped in 1-2 days. i assumed that they would arrive by Christmas. I received no confirmation and on December 20, 2001 i called my credit card company and told them that I had been scammed. Today, December 30, 2001 I received the boots. There was no packing slip no return information, and the information on the shipping label was written in Chinese (other than my name and address). I want to return the boots but don't know how or who to send them to. I had ordered other items and if I had known that this package was the boots i would have not accepted delivery.