I was set to move to an apartment on E, Van Buren, Phoenix, AZ on April, 20th
property name Valencia Park apartments. On the moving day I inspect and see this unit was roach infested and my buddy Matt was with me to help to this unit and went back to office and was told that they bomb the place 4 times and it was still roach infested roaches running around all over the walls and I was showed another unit and it was the same. So I told them I dont want to move to this place and they said they understand and I was told that Bethany Group will send me a check in 30 days and it is now the 20th day I am finding out that the Bethany Group is bankrupt, I went to the office again today and only find out everyone who worked there was let go and I saw a banner read under new management! I am thinking I have no place to go to get my $240 back and dont know where to go to get this money. It may not be a big amount for others but it is big for me I dont know what to do and I called their office in CA, no one is there to answer the phones.

The website reads: "Tuscany Palms offers all the apartment living options you need to create a lifestyle you love. From fine finishes to charming interiors and luxury appointments, our apartment homes boast elegance in the details and feel of an expensive custom home."

The studio I was shown online and in person and the studio I was rented are two different places. As well as a contradiction to the Tuscany Palms website.

Yes, I was looking for a reasonable place to live, but not at the cost of my health. I have lost many nights sleep, have seen cockroaches in my belongings, silverware, dishes, cupboards, floors, showers, most every place in the unit. There are holes in the walls, rusty fixtures, caccoons in the dishwasher, water coming from an access panel in the closet, missing hardware for door stops and security chains, missing grease filter over stove in hood, peeling paint, peeling laminates on countertops and cabinets, overspray of paint on cupboards, as well as drops of paint all over the carpeting, shutters (used as blinds) do not close completely due to excess paint and failed magnets, gaps around outlets, sofas by the dumpsters, cat droppings in all grass areas of the complex, stray cats everywhere. A very unhealthy environment, opposite that which is portrayed at the website. Come by and see for yourself.