The email you people might want is this: [email protected]." This is not limited to those only living in the UK, for the reason that UK based perpetrators of this crime indiscriminately distribute their scam letters and emails to inbox addresses all over the world." It is essential that the entire email, including the header information, is emailed as an attachment to the above address.

Dear Friends

I've been on this board for several weeks now, looking at all the complaints, posting my email address and customer service number in the U.S., AND emailing people who have complained.

Some people have got in touch with my customer service, and I have duly addressed their concerns. Thank you for that.

However, many people simply continue to post on this board without getting in touch with my customer service. This leads me to believe that they are not interested in having their problem taken care of. Perhaps they don't really have a problem at all, and simply want to exhibit their vindictive and mean personality.

It's a true saying that you cannot please everyone, and equally true that "you're damned if you, do and damned if you don't".

I have already posted hundreds of genuine comments from customers who have been helped by my services and products. But of course, the cynics here have said they are false testimonials. This is a lie and I urge readers of goodwill not to be taken in by the cynics.

I have posted my customer service details, email address [email protected] and U.S. telephone number at which you can leave me a message - 203.825.3199. But only a handful of you have gotten in touch. And each week the posts about me on this board grow.

It doesn't matter to me if these posts are the work of 1 person or 10 persons. What matters is that I have given ample opportunity for your grievances to be addressed. I will refund purchases, re-ship purchases, cancel orders, what-have- you.

But I can only help people who contact my customer service.

Posting on these boards will not help you get a refund, although I am grateful to the few of you who have contacted me.

Once again, I can be reached via email at [email protected], or via the post at the address below.

If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants.

Many thanks and I look forward to hearing from you.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460

Dear Friends

Thank you to the handful of you who have gotten in touch with me through this site. My customer service will be in touch with you to help sort out your concerns with orders, refunds, returns, etc. I urge all of you who still have outstanding problems with my customer service to contact me via email or telephone below. I know many of the comments here are written more out of frustration than any spite. So please get in touch so we can sort this out.

I can be reached via email at [email protected], or via the post at the address below.

If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants June or Paul.

Many thanks and I look forward to hearing from you.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460

I checked my online bank account last night and I noticed a charge on my account for $49.95. I did not order anything from this company. I ordered from them before, but I did not order anything from the yesterday. I am in dispute with this charge through the bank. This company has illegally tampered with my bank account. They are sos mart not to place a telephone number in the their sites. I emailed them immediately last night and I still have not heard from them. If anyone knows a telephone number to contact this company please post it. I would appreciate that...

Debbie
OVIEDO, Florida
U.S.A.

Bethea Jenner has proven our point by responding: these fake testimonials are posted by her, written in broken English to appear more convincing. It was obvious anyway that they were made up and added to the site by her and she has finally admitted that she has posted the ‘satisfied customer’ responses herself. There are thousands of complaints from people all over the internet, people who’ve had money illegally removed from their bank accounts by Bethea Jenner and Rochelle Gordon. This site is not lacking in balance. It reflects their activities accurately. Google the names and see the results! Many victims are complaining that they have had money removed from their bank accounts several times over for a single item, which often has not even been sent. People attempting to claim their money back have been unsuccessful and frustrated – see particularly the Rip Off Revenge site for instances of this. Fortunately, the net is closing on these con artists. There are a number of investigations taking place in the UK as well as the USA. If people are contacted with unsolicited mail again, they should inform the authorities via this site and we will take the matter up.