Beverage Factory

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Category: Services

Contact Information
United States

beveragefactory.com

Beverage Factory Reviews

Steve Axmacher December 8, 2009

slide on beer faucet lock

I purchased a $40 beer faucet lock 18 months ago from Beverage Factory. The lock mechanism was difficlt to remove from the beer tap because the mechanism would bind. 5 keys were broken (I made copies of the original two keys) over the 18 months of infrequent use. I used lock ease and WD-40 several times in hopes that the mechanism would not bind. Finally I had to saw the lock off of the beer faucet dispenser the afternoon prior to a party at my residence. I called Beverage Factory and requested a replacement. They refused to replace it, or give me a refund or offer any compensation what-so-ever. I am dissapointed with the quality of the lock mechanism and more disappointed with Beverage Factory's response. I will not do business with Beverage Factory in the future.

Alexandr January 29, 2009

Bad service

I have purchased from this store several times, and they've become one of my preferred vendors.
The items I've purchased are reasonably priced. This was a premium product, with all vendors offering pretty much the same price; Beverage Factory had a 10% discount, which helped.
Order was placed on a Sunday. The order was processed, and shipped, on Monday. I used standard ground service, and because we're both in Southern California, the package arrived on Tuesday.
Unit was well-packed, arrived undamaged, and works fine.
I've just placed another order with them, and I'm sure I'll continue to do business with them in the future.