I am a current six year homeowner insurance customer with Safeco Insurance of America, www.safeco.com, in the Pheonix, AZ market. I own my home free and clear, unlike most people. I recently had a break-in and Safeco Insurance of America, www.safeco.com., couldn't have been more UNETHICAL and DISHONEST in how poorly they (mis) handled my account, loss and claim. THEY DELIBERATELY, INTENTIONALLY, WILLFULLY AND MALICIOUSLY DRAGGED THEIR FEET, FAILED TO RETURN CALLS, FAILED TO RETURN EMAILS, FAILED TO SEND THE PROPER FORMS, THEN FAILED FIVE DIFFERENT OFFERS I MADE TO MEET WITH THEM OR THEIR AGENT AT MY HOUSE TO INSPECT THE LOSS AND DO WHATEVER PAPERWORK WAS NEEDED AND THEY FAILED TO RESPOND EVER TO THSESE MANY OFFERS, OR SHOW UP EVER, EVER!!! AFTER NEARLY A MONTH SINCE THE LOSS!!! AND THEIR LIBERTY MUTUAL - SAFECO OFFICE IS LESS THAN 1/4 MILE AWAY!! IT IS NOW CRYSTAL CLEAR TO ME THAT THEY ARE ATTEMPTING TO AVOID THIER LEGAL CONTRACTUAL RESPONSIBILTY TO PAY THIS CLAIM, ALSO CALLED BREACH OF CONTRACT! Spead the word people! We need to get the word out asap about this unethical, criminal, fraud-riddled organization. They are absolute crooks! Tell every renter or homeowner you know to avoid this company at all costs. But even better, TELL EVERYONE YOU KNOW WHO HAS A SAFECO HOMEOWNERS POLICY AND HAS NOT YET MADE A CLAIM TO SEE FIRSTHAND HOW EVIL SAFECO IS, TO QUICKLY SECURE A NEW POLICY WITH A DIFFERENT ETHICAL INSURER ASAP AND THEN CANCEL THEIR SAFECO POLICY BEFORE THEY LEARN THE HARDWAY THAT THEY REALLY, TRULY HAVE NO COVERAGE, NO PROTECTION, NO FRIENDS AT SAFECO WITH THEIR CURRENT POLICY. SAFECO INSURANCE IS A DISHONEST, UNETHICAL, CRIMINAL INSURER WHO WILL NOT PAY YOUR CLAIM!