I ORDERED A $14.99 PAIR OF SANDALS WITH SHIPPING THEY CAME TO $20.69. I WASN'T SURE WHETHER TO RETURN THEM OR ASK FOR A REFUND. I DECIDED TO RETURN THEM. MY CREDIT WAS FOR $11.46. BY THE TIME I PAID FOR SHIPPING THE MONEY I REALLY GOT BACK WAS $2.56. THEY KEPT MY SHIPPING COSTS AND CHARGED ME A 10% RESTOCKING FEE. I HAVE NO SANDALS AND THEY GET TO KEEP $9.23 OF MY MONEY!!! SOMEONE PLEASE TELL ME THIS IS FAIR!!! IF I HAD KNOW THAT THIS WOULD HAVE HAPPENED I WOULD HAVE ASKED FOR AN EXCHANGE. AT LEAST I WOULD HAVE SOMETHING TO SHOW FOR THE TRANSACTION. I AM AWAITING A CALL FROM THE MANAGER TO TRY TO RECTIFY THIS PROBLEM AND TO FIND OUT IF THEY TAKE CARE OF THE CUSTOMER!!! AT THIS POINT I WILL NEVER BUY FROM THEM AGAIN AND WILL COMPLAIN ON ANY WEBSITE I CAN!!! B U Y B E W A R E!!!

OK... I ordered some things from bewild and was very clear on what I wanted to order. So clear in fact that I repeatedly asked them to make sure they had the right items, then the same day I got an email back saying that I had ordered something else! I immediately phoned in the same day and asked them to change it. And they reassured me that the changes will be made, then i get a shipping notice with the still THE WRONG ITEM IN THE PACKAGE... I CALL BACK AND THEY ARE NO HELP AND SAY THAT THE ONE I HAD ORDERED IS ON IT'S WAY AND THAT THE INVOICE WON'T SHOW THE CHANGES MADE ON THEIR END... PACKAGE GETS HERE I HAVE TO PAY ANOTHER $40!!! JUST TO SIGN FOR IT AND THE WRONG STUFF IS IN THE PACKAGE!!! I CALL AND THEY TOLD ME THAT THEY CAN'T DO ANYTHING ABOUT IT EVEN THOUGH IT'S THEIR MISTAKE AND THEY SAY THAT I HAVE TO PAY MORE JUST TO RETURN THE ITEM!!! I PHONED THREE TIMES! TO MAKE SURE THEY DIDN'T SEND THE WRONG THING AND THEY STILL SENT THE WRONG ITEM! EVEN THOUGH THEY TOLD ME THEY HAD CHANGED THE ORDER AND EVERYTHING... I'm reporting them to the BBB too!!! DO NOT ORDER FROM THESE GUYS!!! THEY ALMOST DOUBLED THE PRICE AND THEN SENT THE WRONG STUFF TO ME!!!