We bought a BFS home a warranty plan for our home in Miami - from these
folks directly from their website, and prior to paying in full - we
confirmed coverage with their telephone operators.

Six months after purchasing their contract, we made "our first and only
service request to have them reparied our washer-drier, which was making
loud noise during the tumble cycle. After paying their $45 dollar fee to
their technician, numerous calls to their supervisors, managers, technicians,
unkept promises-excuses to fix machine and "over six months" since we filed
our request for service - they have neither repaired the machine nor replace
it.

Just read another complaint that was filed on this site a while back by
another consumer, and wished I had seen it prior to purchasing their
service.

There are plenty of other high quality home warranty service providers
nationwide - don't make the mistake we made.