From

V.K.Kurup,
Consumer No.4044,
Karthika, Perumthuruth,
Kalavoor.P.O., Alappuzha.

To

The Manager,
Prasant Gas Agency,
Cherthala, Alappuzha.
Kerala State

Re:- Delay in receiving the filled Gas Cylinder.
Consumer No.4044

Dear Sir,

With reference to the above I regret to inform you that for the last few months your services are not satisfactory. I have booked for filled gas cylinder when the same was empty. But you are supplying the same after 15 days. Generally I am using one Gas Cylinder for 30 days or more which you can find from your records. At the same time the second cylinder, while emptying the 2nd Cylinder ie. 15 days after the delivery of the Ist Cylinder you are informing that you will not take the booking date of Gas and you are counting the same from your delivery date which is not justifiable. (For example even though I booked on Ist January and you supplied it on 15th January, ie. 15days after the booking and you are not accepting the booking till 6th February and you are suppling the same after 15 days ie. 21st February).

Now I request your goodself kindly go through the same and do the needful to supply the same within your stipulated period. I have booked for a filled gas cylinder under Booking Regn. No.721965 on 8th August, 2008 and so far I have not received the same.

If the above activities is going on I have no other alternative to approach your higher authorities.

Thanking you,

Yours faithfully,
Perumthuruth
22-08-2008 Sd/-
(V.K. KURUP)

Copy to: Bharath Petroleium, Kochi…for information.