Pls.deliver this to the Bharat Gas Customer Support div. complaints.
I am a bharat gas consumer No 20674 originaly was supplioed by Abirami gas Kovai pudur, since 2003. 2007 abirami gas were removed by the company and transferred toLakshmi gas. now from the 10th of April Iam told they have transferred Kovaipudur consumers to one Radha Gas.
I live in Kovaipudur and I am anAdvocate. during 2003 when i regd.with Abhirami gas I had produced the "NO RATION CARD ISSUED CERTIFICATE" from the Thasildar and I was getting the gas from Abhirami and also from Lakshmi Gas.
Now When I called up Lakshmi gas they told me tocontact Radha Gas. When contacted Radha Gas, firstly, they never picked the phone for almost two days. finally when I got one lade on line she said they will not supply gas unless I produce the RationCard. I tried toexplain the situation that I am not having ration card and I have produced the NO CARD Cert. to abhirami in 2003 and till now I had been getting the LPG without any problem. The radha gas attendants willnot hear any of my statement and kleep telling me i must produce the ration card and they put the phone down, . I tried to contact the dealer, but since two days his mobile nummber keeps ringing but he does not pick up the phone, .
You are kindly requested totake immediate action since I am not having gas since the 10th of April2008.
Here in this Kovaipudur it has always been a problem that the distributors are behaving very dudely and that was one of the reasons for the company to cancel the licence of Abhirami gas.
Lakshmi gas was doing fairly good service and now somehow the dealership has beengiven to Radha gas. The Radha gas dealer owner is never available toexplain the problem. The ladies who man the outlet has the standard rweply "Bring the ration card."
Are we the Consumers at he mecy of these dealers? Please instruct the dealer to first traet the customers with minimum respect and also to check that since 2003 i had been getting the gas suppied from the same bharat gas dealer, then suddenly the new dealer wnats me toget he ration card which is denied tiome and the Tahsildar has givenme the no card certtificate. waht else am I to produce.
please advise the dealer and let me know your action.
Yours sincerely C.sethu., Advocate.

Sir, we have bharat gas domestic connection.our consumer no. is 4436. we are having joint family. our gas cylender finish in 15 days, but our dealer won't book fresh cylender befor 28 days from the date of previous supply of cylender date. booking after 28 days he wont deliver cylender 8-10 days,but we found that other bharat gas delares delivering cylender after booking within 2days. It shows that my dealer whom we are registered is inefficient to deal such consumer product which creat tention in home.

once you made 28 days booking it shoud be strict with the time and deliver the cylender on date or after one day.
Please look in this matter whethe you are not suppling the cylender in time or our dealer is not keeping requir stock in his godown to deliver cylender in time.

I face very poor response from Revathi Gas Agency (Hafeezpet,hyderabad) every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 15-20 days. In fact if you don't follow up, they don't bother to deliver at all.

If you can avoid taking a connection from Bharat Gas, pls do. After all these hassles I feel private gas agencies are a better option. These agencies like Bharat Gas are just there to make your life miserable!!

Sir,

We are getting Bharat Gas Cylinders from Sarla Enterprises, Safdarjung Enclave, New Delhi.

The price is 294.75 and when we give Rs. 300/- they never return Rs. 5.25/- rather they give a packet of Haldiram Namkeen. I told this to the vendor but he said that the company is giving them, what he will do.

Pl. look into the matter because when Sarla Enterprises can give Namkeen to us, why can't Rs.5/- coin

It means Sarla enterprises is earning from selling Namkeen also.

thanks

Mrs. Santosh Garg
0091-9810502551

I have a new connection of Bharat Gas from Shree Krishna Services at Belur, Dist.: Howrah (West Bengal). My Consumer No. is 15843. I work in a social organization. For that reason I want to book in Telephone. But when I try to call, some time the line is engage & some time the telephone is ringing continously but no one can respond. The telephone no. is (033) 2654 6899. I am new comer in Belur. From last one month I am suffering this problem.