I face very poor response from Rashmi Gas Agency (tel no: +91 80 28532301/02) every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 15-20 days. In fact if you don't follow up, they don't bother to deliver at all.

If you can avoid taking a connection from Bharat Gas, pls do. After all these hassles I feel private gas agencies are a better option. These agencies like Bharat Gas are just there to make your life miserable!!!

I am in Vijayawada city and working in Media. If i use my influence the company was meet some critical case in consumer court. Actually we have Bharat Gas connection and it have gas leakage problem. So,i gave complaint to the distributor (Naveena gas Agency-Bharat Gas). But,they accept the complaint but their response was very bad and some times causes irritation. They always check the regulator and said in bad mannerism. Definitely it was a big issue why because in my home my wife was alone. If any problem in this issue who will answer and suffer. I mark a case about this issue and see in court.

Power of media is given by the power of god. So,it will get success.

This is to inform that a women residing in the following address is misusing the Home LPG connection by lending and issuing to the vehicle owners at a price of 500 and the distributor of the area situated in sathyamangalam Erode district Ms. Prassanna gas did not care for it.

I have faced this problem several times. I book refilling of cylinder with my gas Agency - Sandesh Gas (Pimpri, Pune, Maharashtra. This time my experience was equally horrendously.

24th APril 07: Cylinder Booked (agency committed delivery time as 3-4 days).

2th may 07 : Cylinder still not delivered (agency promised to deliver in a couple of days).

4th May 07 : Made a follow-up call. Agency mentioned booking not done. I was shocked. I had repeat the entire sequence of initial booking & follow up. The representative heard me and said that it will be delivered soon.

10th May07 : Cylinder still not delivered. On follow up the rep said that since the cylinder was booked on 4th May, it would take 4-5 days to be delivered. I lost my patience now and fired the guy.

17th May 07 : Cylinder finally delivered.

26th May 07 : My standby cylinder got over and I called agency for booking
The representative states that since my last cylinder was delivered on 17th May 07, they would accept fresh booking only after 20 days.

I have faced this kind of problems several times in the past. I have a strong thinking that the delivery boys guff up the deliveries and we as customers face the brunt. The service level and response by the agency staff is atrocious. They carry an attitude of who cares and do whatever you want.

People beware!