Bharat Gas

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1 stars
(117)
Category: Automotive

Contact Information
bhainsdehi dist.betul m.p., bhainsdehi., India

Bharat Gas Reviews

aamirsayid September 23, 2009
Not picking up phone.
The people at Rahul Gas Agency, Jangpura, Delhi are not picking up phone for gas refill booking. I'm facing a lot of problems because of this.
dileep July 15, 2009
dilivery of cylender
not dilivering cylender.
November 10, 2008
bad service
dear, sir i am custmer of bharat gas my dealars name is rajaram gas distbutors but he gave very bad service so many time no time deliver &tolk ramdemly
September 12, 2008
Duplicate billing
I have connection in Bhawani Gas Serviec, azad Nagar, Kanpur and Original paper of this connection is misplaced and I want to prepare duplicate Paper. But Company says that there is no option for duplicate paper. But as per our knowledge, duplicate can be perpared on Stamp of Rs. 10 .

Gas Agency also insist Gas stove with New Gas connection as it compulsory or mandatory. Give the proper guideline.
September 4, 2008
Poor service of gas agency
I face very poor response from Satish & Co. Gas Agency every time I try to do a cylinder booking. First of all their phone line is all the time busy. And if one is lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 10-15 days. And after few follow ups, they start promising it to get it delivered on that particular day (Aaj ho jayega) & that particular day takes 7-8 days again.

Please look into this & let us know how to cope of in such scenarios.
September 4, 2008
Undelivary of LPG cylinder
I has booked a cylinder as on 31st Aug'08 in Ganapathy bahrat gas agency, however, till today (4th Sep) the cylinder has not been delivered to my home. When I asked them they said that we do only home delivery & we do not give directly to customers. I has called so many times to them but every time they promised that they will deliver today itself but did not turn up. Today 4th sep '08 when I am calling up them they are not picking my call at all.

Can someone help me out as to know why these people are behaving in this manner. Its so pathetic for me. Since a week I don't have gas at home to prepare anything & these people are not at all understanding the urgency / importance.

Can some one hire a good people at least who can respond to queries properly.
September 3, 2008
Non deliver
This complaint is usually faced by many of us, but some of us only have the feeling to share that to the entire country. My complaint relates to lack of proper adherence towards consumer service. My consumer no is 27497 with Shakti Gas Services (Dombivli West).

Whenever I call them for booking my gas cylinder, their phones are either busy or else sometimes even they pick it up & leave it aside. I am so frustrated that I don't come to know what the hell they do over there. Also, according to the rules of BPCL there should be a 21 days gap between two booking dates. But Shakti Gas Service do not accept that rule. I think they have amended the law. B'cos on 01/09/08 when I tried to book my gas they said that they won't be able to book as the 21 days period is not yet completed. Upon asking which dates you people consider, they said that the day when the cylinder comes to your house is considered & not the day of booking. Upon further arguing they said that this is their system & for further clarification you should speak to our boss. Again, the ladies at the counter are so rude in their voices that you can't even explain to them.

If this complaint is been viewed by any employee of BPCL please look at it.
August 8, 2008
No home delivery
I am customer of bharat gas service.my consumer no. is SG5/1742 and distributer name is SURYA GAS AGENCY and agency code is 0571701. Home delivery of this agency is never good. Whenever i book to the refill they never reach to my home. When i complaint in this subject they gave no response and they behave rudely. I lodge my complaint twice in a twenty days(19/07/2008 and 07/08/2008) but there is no response to me. I am helpless to take a refill in black. kindly help me. I am highly obliged to you.
August 7, 2008
Complaint
Sir,

I am residing at ekta Vihar rampur road, Moradabad, This area is covered by Rathore Gas Agency who does not deliever the gas at door but also they chrage Rs 25.00 Extra I.e they charge 360 .00in place of 333.00.

I have made couple of complaints with higher authorities but it seems they have also involve with agency owners.

I request to solve the problem in public intrerest as I am social worker.

Hope to hear the remedy of the same ASAP.

regards,
August 5, 2008
absolutely non-booking facility by distributor by keeping phone aside and blocking the bookings on tomo service
my name is jitendra kumar and my bharat gas distributor name is -ASHWANI GAS ENTERPRISES, SHAHADAR, DELHI
MY CONSUMER NO. IS -21961.
MY GAS AGENCY HAS BEEN TRANSFERRED FEW YERAS BACK TO A VERY FAR OFF PLACE FROM OUR RESIDENCE WHILE THERE ARE SO MANY BHARAT GAS DEALERS THERE IN THE SAID AREA. THE ABOVESAID GAS DISTRIBUTOR IS HARASSING ME AND OTHER CUSTOMERS BY BLOCKING THE PHONES, TOMO SERVICE(1712) BOOKINGS. THE DISRIBUTOR PHONE NO. ARE -22819123 AND 22819124 BUT ONE CAN NEVER GET CONNECTED TO IT BECAUSE THE AUTOMATIC ANSWER MACHINES ALWAYS PLAYS THE MESSAGE AS FOLLOWS- THE SERVICE TO THIS NO. HAS BEEN TEMPORARILY WITHDRAWN.
EVEN IF U WANT TO BOOK CYLINDER ON TOMO SERVICE=1712 IT NEVER REACHES AND NEVER BOOKED WITH THE SAID DISTRIBUTOR.
MANY PERSONS LIKE ME ARE FEELING TORTURED AND HARASSED AND DUE TO OTHER ENGAGEMENTS NOT ABLE TO GO TO OFFICE OF THE SAID DISTRIBUTOR.
THE DELIVERY MEN OF THE SAID DISTRIBUTORS ARE OPENLY SELLING THE CYLINDER TO CUSTORMERS IN BLACK.
I HAVE GOT MY COMPLAINT REGISTERED ON 1712 TOO ON 5.8.08 AND THE COMPLAINT NO. IS 1.
HOPE SOMETHING WILL BE DONE AND MY GAS CYLINDER WILL BE BOOKED AGAINST THIS COMPLAINT AND NECESSARY ACTION WILL BE TAKEN AGAINST THE SAID DEALER.
JITENDRA KUMAR'
SONIA VIHAR, SHAHADARA, DELHI.

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