Bharti Airtel Broadband
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Category: Services
Contact Information
India
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Bharti Airtel Broadband Reviews
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Akshay_jal
December 12, 2010
DISCONNECTION
Hello Sir,
I am Akshay Bhalla from lucknow india, ON 6.12.2010 I HAVE SENT E-MAIL TO M/S Bharti Airtel Customer care centre and talked to executive in airtel that I am not in need of Land line No 4025815 and Broad band connection. But till date they have not disconnected the line and for which I am not liable to pay any charges any more as I have informed them my intension...My Complaint No is-1304893
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August 8, 2007
Never given connection and have taken initial payment
Bharti AIRTEL Broadband service is the worst service like anything. One of the airtel guy named SenthilKumar from Chennai - Guindy branch called me first and asked me to get airtel connection. He said that everything got ready only thing is u have to pay Rs500 as a initial amount to get a immediate service but it doesn't happen.I have given a cheque of RS 500 but i didn't get a connection since 20 days ago.
In the meanwhile i dropped BSNL connection when they came to install a connection as i requested it before 2 months. Now airtel has not been provided the broadband connection and saying that some technical problem near my house so asked me to get the money back. I missed BSNL connections also bcoz of this airtel guy's improper commitment with the customer. This should be gone to consumer court and should be claimed.
Please be aware of airtel guyz calls. AIRTEL IS VERY BAD IN MEETING THE COMMITMENTS WITH THE CUSTOMER.
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February 19, 2007
Poor service!
Provided telephone/broadband services 8 nos. Promised group billing / group pulse / centrex / uninterrupted services. Failed on all fronts. When contacted it took six months for centrex and 1 year for group billing and group pulse/billed for 6 DSL connections against 3 nos.failed to reconcile accounts which were excess billed and collected.
When stopped payments and complained to disc connect lines, waived all previous out standings and requested to be a esteemed customer but failed once again to go by its promise. Settled for a figure to finalize the accounts and after collecting the cheques disconnected the lies and sent a legal notice for complete payments. No transparency in the working pattern.
Don't reply to the mails/complaints. Instead try to settle issues on telephone with out any valid proof to argue at a later date.
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