Dear sir/madam,

This is to bring to your notice the harrasment I am facing at the hands of Bharti Airtel and their vendor namely NEW VISTAS, at Distt Kullu of Himachal Pradesh. I am a airtel postpaid subscriber of cell num : +91-98051-01000 since last 3 years approx. I have been using this number and timely depositing my bills. I get Rs.5000.00 ( Five thousand only) as my monthly average bill. I am not satisfied with the billing of Airtel and I have time and again requested the said NEW VISTAS to change my aforesaid postpaid number into a prepaid number so that I can be sure about the usage of my calls but they refuse to change this number to a prepaid one and further even refuse to furnish a written reply for it. Apart from this they have thrice disconnected my incoming and outgoing facility without even sending a single message or making an intimation call because of delay in paying the outstanding bill. Now after making repeated requests and failing again and again I have decided to lodge a formal against them. I humbly request you to act on the matter as soon as possible safeguarding the interests of the consumers.