Sir/Madam, i want to shift my airtel land line connection from 6, Sukh Chain Marg, DLF Phase -I to K-9/44, DLF Phase -II. I Shall be Very thankful to you for this . my mobile no. is 9810083867

I was using a post paid mobile connection from Airtel and No. is 9177676660. For this number i have a billing issue which is not resolved till date by "airtel". My plan was "special 5 group" and i added my corridor number for this plan as on 12/08/2010, which i even got a confirmation msg from airtel stating that no. will added in 48 hrs(i still possess sms with me as a proof). However, after two months i came to know that my request has not been added by "airtel" and instead of charging as per the plan Rs. 0.20/min, i was charged Rs.1/min. And during the month of November'10, i made calls to customer care of airtel and made this plan get activated and asked to resolve the earlier billing issue. However, as on this date they have not resolved that issue and because of the same, i stopped paying my bill.
My number has been deactivated by "airtel" on the basis on non payment of bill without any intimation on the status of my billing query. Till date some nearly 20 calls from my side as well as from their side went on about this issue . Neither they resolved by billing issue and irrespective of that when all i'm in roaming they started calling to my other airtel number (which i should pay roaming charges for the call) and making me irritated as they call at different times spoiling my meetings. TO overcome this problem i personally visited airtel relationship centre, banjara hills at my time of stay in hyderabad, which was on saturday. They acknowledge my problem by viewing the sms and stated it is the wrong billing by "airtel", however, they unable to wright a note in my no. as my number by the time was deactivated.
In meantime, i started receiving a calls from Hyderabad main office, the first employee named herself as Ms. Deepthi, i also explained every details of my problem, she promised to solve in two days. However, still after a week she could'nt and i followed her to resolve my problem. After few followups from my side she stopped picking my calls. Then on 12/02/2011 one more lady named herself Ms. Neha and her empl. id is 984632(she informed when asked about ii) called to my Vodafone Bangalore number, when i asked her how she got this number, she unable to answer my question and asked what is my billing problem??? i still took my time and patience to explain her and did so. She promised me that, her boss will get back to me in two days and took my email id. After two days i called her and she was unable to give a proper reply and started avoiding my calls. I clearly stated her in my earlier conversation that if airtel solves my problem across the table, i will immediately pay the money. Irrespective of the same they unable to resolve my billing related issue. I owns another number of aiterl which is 9704757676 which i'm using from past 3 years and never ever defaulted my payment to airtel.
Me getting frustrated of "airtel" who unable to solve my problem and keep on troubling me and started even threatening to file a legal complain on me, I'm forced to write this complaint. Seeing all this i even opted "vodafone" in bangalore rather than airtel.

Dear Sir/Madam,

This is S.Nithya, from Annanagar(w) chennai-40. Unfortunately iam ur customer and i want to get releaved from being ur customer. My landline no : 044-42611043 and i have also taken the broadband connection, currently iam in 599 plan.

Date on which i received the connection 10/7/2010.

Reason for which i want to get terminated both landline cum broadband connection is due to dissatisfaction.

Problems which i faced:
1. The landlline instrument which i received was a fault instrument.
2. From the day one, from my first out going call the problem in the telephone line was been found ( during the call time a disturbance, trouble in phone was found).
3. Regarding that i made a complaint to customer care, the attended but again problem was not rectified, because problem arises only when make calls or attend calls.
4. Again i made a complaint, they replaced the old model, old instrument. here iam dissatisfied. the service attender told that he will replace the new instrument as i requested for it.
5. They asked me to wait for some days to replace instrument.Later the instrument was not replaced. Now this instrument also has the same problem, during out going and incomming calls we find distrubance in line. For that again i made a complaint to replace a new perfect instrument else asked to terminate the connection.
6. From the retention department they told that they will provide a new connection and asked me to continue in the 499 plan and for which i agreed. but as they said they did not replace the phone instrument. So due to dissatisfaction again i filed a complaint to terminate the connection.

Please refer my database as how many complaints i have filed and check whether those complaints were checked and rectified.

Please Sir/Madam - understand my situation. For a new connection is this my fate to accept an old serviced instrument which again has the same fault in the line. Really iam fedup with your service. So i request you to terminate as soon as possible and relieve me from this tension so that i will switchover to other telecom and get connected with it, to have a peaceful service and continue my work.

Here after i d'nt wish to be with Bharti Airtel Telecom Limited.

Thank you ...

To airtel complaint box
Dear Sir

At the outset I have to convey to you that undersigned has four mobile 9810105801, 9910105801, 9810086801, 9818035801 one landline 01204104083 and internet connection paying Rs 4000.00 plus bill every month.

I have a incident to share with you. I received a call from airtel for IPTV connection as upgrade to the internet connection. I consented and a executive was scheduled to visit me.

The executive who visited me carried executive code 25008 and team code 7904, name Mr Manoj, tel no 9810617829, He filled a form no s.f.s. no : IP 1092 089077 took declaration from me and a cheque of rs 1750.00.

I was promised connection by 7.00 pm on Sunday the 11 th july 2010. On this day I was 40 km away from my home. I made it certain to reach home . At 6 pm I called for the time when I could expect the gentleman. To my surprise I was told whole airtel server is Down and connection could not be done. Change of schedule was not informed to me.
It was not convincing how does the installation work of drill etc be affected by server down. I wasted my day and the evening. I wanted to speak to the senior. he gave me Mr Naveen's No as 9871235952. who in turn did not give any satisfactory reply as to why I was not informed by them about change in schedule . i wanted to speak to the senior but could not get the contact number. He again confirmed the stand of the junior that the connection shall be done by tuesday.

this evening I reached home to find that the connection is still not done. I called Mr Manoj to find his mobile Off. The other executive Mr Naveen expressed as if it was not Tuesday today. He disconnected by call at lease 10 times and did not pick phone for 15 times.

How cowardice.
Can airtel not face its customers??????
Did The executive not owe responsibility to call to inform change in schedule to avoid inconvenience to me????
It is routine or customary for Airtel to ditch the customer like that????
Do I not have right to receive compensation for the loss of time energy and dismay caused to me?????
What policy the Airtel has to punish such executives???

Please confirm and reply.
Girish Bhargava

Dear Sir,

I am a customer of Bharti Airtel Limited. We have a unit in okhla phase 1, in the name of Regent Automobiles Pvt. Ltd.
Last 2 week back, Airtel changed our static ip without any information. Static ip is used for conectivity of our okhla unit to the General Motor part at US. Now this connectivity failed for last 3 weeks. When we approch to the Airtel they said sorry. But till the date they have not provide any responsible person's contact number so that we can call him and know about the progress of Airtel about the connectivity.

Our lot of business suffer due to Airtel Mis-management. What i would respond to our US team, that our ISP can change the static ip without inform to the client.

Each time i call the customer care they given me a specific time to resolve the problem. But next day they have only one answer - sorry.

I am not understand what kind of service provider of Airtel in india.

We are using Airtel Landline, DSL line and Point to Point connectivity in different location in Delhi NCR. If we are getting such type of service through Airtel then i am unable to know what kind of service Airtel provide to residance client.

I am talk to ms. Jeena, Soji, Kailash, etc. each one take details again and again and repeated answer sorry. Provide me landline number 011-41614777 Mr. Gurmeet Singh who is always unavailable.
Site Engineer never respond in mobile.

I request anyone who can have help me or provide facility to me to teach Airtel for their 3rd Class Service in India.

Regards

Naveen Chandra
Regent Automobiles Pvt. Ltd.]
D-12, Okhla Phase 1, New Delhi
Ph. 9899859906, 9212440488
Account Number : 10788101