Bharti Airtel Limited
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1 stars | | (23) |
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Category: Services
Contact Information India
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Bharti Airtel Limited Reviews
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June 18, 2007
Billing not proper
Re: Bharti Airtel Limited
At the time of taking this no your executive told me that this plan having 1 Rs STD and I have to pay first 100 minutes @ 50 paisa at any no. either Hutch, Bsnl or Airtel and rental would we 199 Rs per month. But now when I got my bill which is only 12 days bill you charges Rs 282 as monthly rental and Rs 2 per minute STD. If this kind of services you are giving to your corporate customer then I think none of us would be satisfied with your services and one thing more your executive gave me this no which was used before due to this I got no of calls on daily basis. So it’s my humble request to resolve these issues ASAP.
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May 16, 2007
Customer harassment
I received 607476473 dated 21-April-2007 against number telephone number 9818380841 . This was cleared vide cheque no. 666656 dated 24-04-07 drawn on HDFC bank, Kalkaji. Account number mentions on invoice is 102-102257213.
1. In spite of my clearing the bill of 21-April-2007 I get calls from AIRTEL that I have not paid. I discussed the matter on their helpline number 121. The outcome of discussion is that AIRTEL has generated two bills against my telephone number 9818380841. This mistake must be corrected by them only. According to a SMS message sent by AIRTEL they gave a a service request number 12512341 with a commitment to sort out by Wednesday 16 May, 2007 by 1000Hrs. Without concluding the matter they have disconnected my number. Why; I want to know my fault from AIRTEL. In fact I have not received the second bill from AIRTEL Probably they have sent the bill to my old address, telephone number?
2. AIRTEL have messed-up my mailing address too. According to their mail dated 02-April-2007 they have confirmed my mailing address but they keep sending the bill at old address.
I want AIRTEL to tell me single valid reason for discontinuing my outgoing calls. Why such a harassment to the customer?
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April 13, 2007
Billing errors
My deposit amount is being shown as rs.1,080.00 instead of rs. 2,160.00 in their records. I lodged my complaint with both at its poor office and new Delhi head office on 07.03.2007 which remain unanswered till date. Local authorities expressed their helplessness in this matter due to change of software or so.
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