I have a Broadband cum voice plan with Airtel Ltd(tel no. 040-42219468) at Hyderabad. on 9th June, 2010 I had asked for a cancellation as I found my current plan to be expensive. The customer retention official at Airtel promised to give me a special plan which would be cheaper with the same speed. The plan was to be changed from a Rs. 899/- to a Rs. 499/- plan. This has not happened since the last 2 months and I am repeatedly being charged the old rental. I want to cancel my connection due to the false commitment given as well as get my refund.

Sunil Sharma/BCC/UPWEST/BB&TS/Infotel/BTVL
06/22/2010 04:39 PM
To
[email protected], [email protected]
cc
Abdullah/CSD/Airtel Services/Airtel@Bharti, Amit Ratra/CSD/Telemedia/Airtel@Bharti, [email protected], [email protected], Hafeez Ali/CSD/Airtel Services/Airtel@Bharti, [email protected], Sumit Kumar/Sales/NCR/BB&TS/Infotel/BTVL@Bharti, Vijender Singh/BCC/North/BB&TS/Infotel/BTVL@Bharti
Subject
Re: Fw: Document not received
P Please do not print this e-mail unless it is absolutely necessary P


Dear Sanjeev,

As per our telephony discussion pl provide the status ????...

Consignment No.---- 113648606/607/608

Dispatch date -- 12/06/2010

Regards
Sunil Sharma
Bharti Airtel Lld .
Noida & Ghaziabad Zone
9818612437


Sunil Sharma/BCC/UPWEST/BB&TS/Infotel/BTVL
06/21/2010 05:00 PM
To
[email protected]
cc
Amit Ratra/CSD/Telemedia/Airtel@Bharti, [email protected], [email protected], Hafeez Ali/CSD/Airtel Services/Airtel@Bharti, [email protected], Sumit Kumar/Sales/NCR/BB&TS/Infotel/BTVL@Bharti, Vijender Singh/BCC/North/BB&TS/Infotel/BTVL@Bharti, Abdullah/CSD/Airtel Services/Airtel@bharti
Subject
Re: Fw: Document not received
P Please do not print this e-mail unless it is absolutely necessary P


Hi Amit,

Can u provide the status ????
Consignment No. Booking Date Destination Type Manifest No.
113648606 12/06/2010 ND OKH_DEL/120610/1/OTC/ND/409
Consignment Status Forwarded on 12/06/2010 PCS 1
Receiver's Name COD Amt
Remarks ToPay
 
 Consignment Movements


Date
Status
Forwarded To
Remarks


12/06/2010

Forwarded by NOIDA PH-3
OKHLA


Abdullah/CSD/Airtel Services/Airtel
06/18/2010 09:04 PM
To
[email protected]
cc
[email protected], Sunil Sharma/BCC/UPWEST/BB&TS/Infotel/BTVL@BHARTI, Sumit Kumar/Sales/NCR/BB&TS/Infotel/BTVL@BHARTI, Amit Ratra/CSD/Telemedia/Airtel@Bharti, Vijender Singh/BCC/North/BB&TS/Infotel/BTVL@BHARTI, Hafeez Ali/CSD/Airtel Services/Airtel@Bharti, [email protected]
Subject
Fw: Document not received
P Please do not print this e-mail unless it is absolutely necessary P


Dear Mr Amit,
Customer care not pick the phone and I have already coordinated with your Blazflash branches of Noida, Asaf ali & Kalka ji, but till time not received the status of the misplaced courier.

So pls request you pls ask to concern branches of your Blazflash courier & pls confirm the status


With Regards

Abdullah Tarique

CSD l Bharti Airtel Services Limited
1st Floor l Old Bldg.
224 l Okhla l Phase III

Desk: 01141614077
Mob: 9971184106
----- Forwarded by Abdullah/CSD/Airtel Services/Airtel on 06/18/10 08:43 PM -----


Abdullah/CSD/Airtel Services/Airtel
06/17/10 03:06 PM
To
[email protected]
cc
Sunil Sharma/BCC/UPWEST/BB&TS/Infotel/BTVL@BHARTI, Sumit Kumar/Sales/NCR/BB&TS/Infotel/BTVL@BHARTI, Amit Ratra/CSD/Telemedia/Airtel@Bharti, Vijender Singh/BCC/North/BB&TS/Infotel/BTVL@BHARTI, Hafeez Ali/CSD/Airtel Services/Airtel@Bharti
Subject
Document not received
P Please do not print this e-mail unless it is absolutely necessary P


Dear Team,
The POD no. 113648606, 113648607 & 113648608 are dispatched on 12th June _10 by our zonal hub Noida for central team at 224, Okhla Phase III, but till time not received to central team. Total 425 documents are missplaced.

So request you pls find the attached POD scan copies & confirm the same on very urgent basis as its very critical.

[attachment "Missing POD.pdf" deleted by Sunil Sharma/BCC/UPWEST/BB&TS/Infotel/BTVL]


With Regards

Abdullah Tarique

CSD l Bharti Airtel Services Limited
1st Floor l Old Bldg.
224 l Okhla l Phase III

Desk: 01141614077
Mob: 9971184106

My mobile connection number is 9995447595. I converted my connection from post paid to pre paid on 06 August 2007. After that, I am unable to make an outgoing call. The only outgoining call that I can make is the company's customer care number 123. I made several complaints to the number and I was promised that the problem would be rectified in 5 working hours each time. However, till date (02 September 2007) nothing has been done. My complaint numbers that I received as SMS are 081656134 dated 16/August/2007, 0814098542 dated 14/august/2007 , 0813058460 dated 13/august/2007 and 0811092969 dated 11 August 2007.

i had conveyed to airtel to disconnect my connection mobile No.9818513424 on expiry of the scheme that i had opted for 2 years which expired on 25.06.2007. I intimated the notice on 21.06.2007 itself as advance notice. After that i also reminded them through their help line that the service was still not disconnected. After that i have not used the number as i was not interested to continue with any other scheme under airtel. Despite this after a period of 2 months they have billed me for Rs.1346 when i haven't even used the number for last 2 months. I also contacted the call center today but the call center executives who attended my calls, namely Deepika and Ramesh are not able to solve or help with the problem. Airtel may please sort out this problem for billing me for period for which i have not availed their services as i had already requested for discontinuation of the connection.

Ramesh Kumar

I was a postpaid subscriber of Airtel J & K (Srinagar Circle) for a period of 6 months till Jun 2005. Before leaving on transfer to Haryana I had submitted an application along with a proof of identity with forwarding address to refund my Security Deposit of Rs.1000/- Unbilled amount was Rs.200/- (approx). I should've received the refund of Rs.800/- (approx)which I haven't received till now. Even after spending at least of another Rs.250/- for calling up the Customer Care at Srinagar status of my refund is still unknown.