We have already send a complaint on [email protected], for which other than acknowledgment we haven't received any answer.

Issue happened in following steps:

1. SMS Pack not started for Mob: 9560200711 in Dec 2010.
2. For that bill Generated of Rs 3600/- only SMS (Total Bill 6192/-).
3. Mobile Number Got disconnected.
4. Filed a complaint at [email protected] at 22 April 2011
5. Received Outstanding Dues letter from Airtel

Mentioned Call to
a) Mr. Ashwani Gandhi. No: 9650394672
b) Mr. Raj Kumar No: 9818217211

6. We had a discussion with Mr. Mr. Ashwani Gandhi and a lady receiving the call.
They committed a wavier of 3092/- and asked to make the balance payment.
7. After this payment your number would be restored as we are facing loss to our company (marketing no).

The only Problem is Now Mr. Ashwani and the lady are denying their commitment to restore our number 9560200711.

Please look into this matter immediately, as all the payments of all our number is outstanding. And we will not make any payment
without resolution of this issue.

Thanks and Regards
Tarun Gupta
Sunshine Residency Resorts Pvt Ltd
Add: B-190, Sector 71, Noida.
Ph: 9810698355

PS: See the below mail for previous complaint and references .

---------- Forwarded message ----------
From: Tarun Gupta <[email protected]>
Date: Fri, Apr 22, 2011 at 2:22 PM
Subject: Airtel Phone Number disconnected (User Ready to pay the bill).
To: [email protected]


Hi Customer care,

We have been holding 12 Airtel post paid account in the name of "Sunshine Residency Resorts Pvt Ltd".
Below mentioned are the phone numbers being used,

1. 9560200711
2. 9560200722
3. 9560200733
4. 9560200744
5. 9560200755
6. 9560200877
7. 9560400288
8. 9810698355
9. 9650806435
10. 9971582949
11. 9560549001
12. 9560200177

We have being using Mobile No : 9560200711 for our marketing purpose, so this has been distributed and used with our company name. Because of disconnection of this number we are serving loss.

This problem has started with SMS pack recharge at Airtel Center at shoprixx Mall Sector 61, we have applied for 100 rupee SMS pack. And then after we utilized SMS service and SMSed some thousand SMS's. Thereafter a month later we have received a bill of more than 6000/- Rs, in which more than half amount was SMS usage amount.
After having lot of discussion with the Customer care team at 121 we are unable to receive a waiver on the same. Whereas our marketing number 9560200711 is now permanently disconnected.

We want the problem with bill and waiver should be resolved so that we can make the payments of all the bills immediately. Until this problem is resolved we find no bill clearance of all above mentioned number.

Thanks and Regards
Tarun
Sunshine Residency Resorts Pvt Ltd

I anupam aind is a bharti airtel user from the last five year .i got a call from number 923425484584 that you have won 1000000 rupee as a lucky draw amount than he told me to call to rajesh number 00923038010259 for further details .after calling he asked me to pay 1250 rupee in account number 31064720876 (sbi) in the name abhigomkar as a goverment tax after paying that amount they told me to pay 18150 rupee to account number 31224066376 (sbi) in the name rashid pal yadav for the check clearance .i was sure as i have got a confirmation sms regarding the airtel company so i have paid.i had also asked for the terms and condition but they are not telling aften then they asked me again to pay some 40000 rupee amount but i didnt pay and asked for terms and condition they again sms me confirmation in the name of airtel company that you are a lucky customer and you have won 1000000 rupee but they are not telling me a proper procedure and asking me to pay a requisite amount .please i had lost 30000 around rupee in the name of bharti airtel please do conform and check it.now i have no trust in bharti airtel and i want my money back.. anupam.aind@gmail .com .mobile 9970319947

dear sir/mam,
plz check the number 9815748286, this number not working last month. i complaint for 198 and 121, 9815098150 but custmare care no response for my probleam...?
custmarecare not solve my problam and disconect the call..
sir plz unbarr the number 9815748286...
sir i wait for your reply..
thanx.
narinder sharma

dear sir,
my three number is 8146807496, 9815178777, 9501520398 is not working.
i submit the compaints for custmar care. but custmare care is no respounse. plz unbarr the number.

I have a prepaid connection since over 7 years. I have been using GPRS by paying Rs. 98 monthly for 2GB usage.

On Dec 17, 2010 it deducted Rs. 262 from my account suddenly when i was on a call and disconnected saying insufficient balance.

On Dec 19, 2010 when i gave a complaint i was assured that within 24 working hours the amount will be refunded and i was given a complaint number - 3121835936300

Then i have been regularly following up and they are not responding on phone. Then i started sending emails to support to which they replied back saying we'll resolve your issue asap and gave date till recently of 3rd Jan 2011. I didnt receive anything on 3rd Jan 2011 and after that they are not responding to emails either.

Its is very disappointing that consumer are cheated in this fashion.

Thanks