Ordered 2 golf carts and 2 seats, Was sent Trekker push carts and sun mountain seats. Also the umbrella holder on 1 of the carts was missing.Call this guy as soon as i got the carts and seats.Told him the seats he said were for the trekker cart was wrong.He told me he would get with rep.Also 1 of the carts wheels wouldn't work properly.After many, calls and him telling me stuff that never happened.I contacted Trekker myself.They told me there was no seats for the trekker carts.Contacted brian again.He then said he never told me they would work.Well he told my wife first then she didn't order right away.It was sunday morning, he calls my home and tells me he went to shop to complete sale, because we were leaving on vacation, the nexted thursday.so i questioned him, did they have umbrella holders, and which seats worked on them.He sent sun mountain seats, for trekker carts.after a month, i finaly told him i had contacted trekker and they were sending new carts for replacements so he could issuse full refund.I told him i was through, i had been at this over a month, and i was contacting my credit card company.Then he sent me email saying he would on refund part of the money, and that i had called there over a 100 times and was haressing him.I have contacted Il. Atty. General and am fileing complaint.Also credit card company.and taking him to court also. If anyone would like to help me stop this guy as i have read all the complaints.you can email me at [email protected]. I am going to make a special trip there when court date comes.and anyone want to be a witness to this mans act's fill free to contact me. Court cost Travel fee's and full refund, i could use all the help I can get.

I order a pair of Puma Cell Fusion Golf Shoes off his website. I order size 11.5 and they were Black and silver. What I got were the wrong color and the wrong size. He sent a white and blue pair in a size 11. I called Brian and he acted very sketchy on the phone. He mumbled something about call him back in a week and he would have a shipment coming in. He avoided all of my questions and left it very vague. I called him back a week later and he said to email him what I wanted and he would replay with instructions on how to proceed with the swap. He then babbled on about lawyers and people's complaints etc... I never got an email from him. This is guy clearly a terrible business man who obviously has to clue how to run a business and deal with people. Spend the extra money and go somewhere else.

I did not research this company before placing my order. Please do not make the same mistake I did.

Placed order and paid for expedited shipping. When only one club arrived expeditiously, cancelled order thru BHM website. Tried to return the club at the store, but was refused by BHM, and they said to wait until all clubs arrived and ship them all back with labels they would furnish. Upon my return home, I initiated dispute with credit card company.

Numerous emails and telephone calls later, (all communication with all the employees there have been hostile, aggressive, and often threatening -- including saying I had been reported to the police) the credit card company finally instructed me to return the clubs and I'd get the money back. I did that, and the credit card company then agreed to pay BHM a restocking fee of 25%! That, despite the fact that a restocking fee is not mentioned in any communication (including their web site).

It took approx 4 months to resolve this very unpleasant experience featuring extreme and unnecessary frustration. It could have been resolved easily, but that is not what happened.

I just recently started posting about my very bad experience with BHM. It seems they monitor these sites. Today I got an email from BHM, which reads (verbatim): "We are submitting your false statements to our lawyer. Now you have not only lost to your credit card company but now you are badgering us online and make false statement. See you in court for slander. I am so glad you live in (city) and pay the high taxes and high home you live in. It will be ours one day. BHM GOLF Customerservice"

Wow. I ordered a golf bag from BHM golf due to its low advertised price. The following day I began to see horrible reviews about the owner of the site, and the history they've had. I decided to call the customer service line and ask about my order.

I was told my item was out of stock (which was the excuse Brian had given for every other SCAM he had attempted, according to the reviews), and that my order had been "emailed to vendor". When I asked what that status meant, he became angry and told me not to threaten him(?). He then asked if he could call me back. I said that was fine. When he called back, pretending to be someone else, he explained that my bag needed to be ordered in and will not be able to ship for 7-10 days. The website advertised that the item was in stock "waiting to be shipped to you". Since this was not the case I asked how I could cancel my order. He explained that I could only cancel by replying to an e-mail they would eventually send me. I explained again, on the phone that I would like to cancel my order and was told (and I apologize) "...to go eat my mother's pu###...". At that point I realized this man was clearly and legitimately insane.

Brian called back several more times, screaming threats and obscenities, followed by a "professional" sounding text message ensuring my order had been cancelled, which will provide my bank with all the ammunition they need to prosecute if he attempts to claim the money currently on hold in my account.

This is not a real company, please save yourself from this scam.

BHM GOLF is the leader of low prices and they have changed their Customer Service and we hope all the golfers do notice!

We have had several positive comments about the changes!

Look at our site, new and improved pictures and descriptions and every items has a proper delievery time.

Give us a try and call us at 630 279 7505 or

toll free 1 800 465 3246

Thank you
BHM GOLF 2009 Customerservice!!!