Everytime I have worn the ring a stone has fallen out. When it got to the point I was paying more to have lost stones replaced than I had originally paid for the ring on bidz.com I got rid of it. What a ripoff. The ring was crap.

Awhile back I purchased 4 items from bidz.com. Of the 4 items one matches the description and I am happy with it. One is ok and but looks like a low end cheap 10k ring from walmart. One has damaged stones, and the other is missing a diamond.

The ring with the damaged stones is a 10k ladies tanzanite and diamond ring. The ring missing the side diamond is a 10k created ruby and diamond ladies ring.

Description from bidz.com of 10k ladies tanzanite and diamond ring is as follows: Pleasant ring with 2.50CTW precious stones - Genuine diamonds and tanzanites beautifully designed in white gold size 7. What I received was a 10k white gold ring with 3 tanzanites and diamonds. However one of the tanzanites looks like someone took a nail to the surface of one of the stones and it has small holes on the surface. One of the tanzanites is a different color of lavendar than the other two which makes the ring look off and cheap. This item arrived in a small plastic bag, not even a small gold cardboard box. Bidz.com compare price listed as $389.00 not even close to 10% of that.

Description from bidz.com of 10k created ruby and diamond ring. Elegant and beautiful ring with 0.51 ctw diamond and created ruby in two tone gold. What I received looked like the photo on the auction showcase except the diamond was missing and not in the small plastic pouch or inside the gold cardboard box anywhere. Bidz.com compare price of $419.00 again not even worth 10% of that.

I feel bidz.com intentionally sends out damaged merchandise knowing full well that it will be cheaper for the consumer to keep the items than to send them back. If someone does send back a damaged item and loses all shipping, trans fees and taxes etc and bidz charges the 15% re-stocking fee they have more than made their money off you and will most likely put the damaged returned item back into the auction.

Buyer Beware don't spend any money on bidz.com that you aren't willing to lose. Also the shipping, ring sizing, appraisals, ring boxes etc are non refundable. If you do want to return something that you notice as damaged eg. stone falling out of ring or weak settings make sure you notice within 15 days or bidz will not accept the return. Only a company that sells a lot of damaged or inferior merchandise would ever have a return policy similar to bidz.com; otherwise, if their items were as described and not damaged why else would anyone want to return anything.

The photos on the auction showcase look stunning, and are definately color enhanced with light. I am just lucky that the one item I did pay $292 plus shipping etc matched the description and photo. But I definately won't take a chance again. As the old saying goes...Fooled once shame on you, fooled twice shame on me.

My shipping fees for this order was 44.95, which is 35.95 for the first item and $3 for each additional. As I live in Canada I also had to pay $53.20 customs and GST and when you factor in the exchange rate I am out over $40 for each of the two items if I return them and that doesn't include shipping back, or the 15% re-stocking fee. Their logo with 100% money back guarantee is a joke, as I wouldn't have even gotten 50% back to return their damaged items. I did get an RMA number to return the ring missing the side diamond but I decided not to return either item as it would have cost me more to return them than to keep them.

I wish I had have seen this site before bidding on some jewelery. Being in Australia I thought I would give it a try as an option to ebay very very wrong! immediately when jewelery was won they sent an email asking for payment fair enough. Made payment, then the problems started security center sent me an email stating that my credit card had been marked as suspicious and my billing address did not match my credit card address.

RUBBISH of course it does. They want me to send a copy of my drivers license and a faxed copy of the credit card with the numbers covered??? Do you want the keys to my house I also inquire??? I ring the bank YES they have taken their money $1497.22 out but have the cheek to then tell me they have flagged my card as suspicious.

I point out would not it have been more honest to first make sure of these details before taking the money out if they were so concerned about fraud? No they took their money and then told me they were not sending the goods! YES that's right they were suspending the goods until I proved it was not suspicious to their satisfaction. I try their help line.

Yes, you guessed it they were no help at all suggesting that my credit card could not be validated to their international standards when I tell them I have never had any trouble with it before purchasing goods from America with it all goes silent and the lady from the live help line says one moment please and goes away for fifteen minutes and comes back with call back tomorrow I may have more information.

Send at least ten emails no one replies either from the security center or help center. Last resort ring my Bank open a dispute will take 90 days to resolve but I will resolve it and I will get my money back as my bank has assured me of this fact and will also help me get in touch with the authorities over there to have them investigated. BIDZ.COM should be flagged so others do not have to go through this and the INTERNET should pull them from their site until such investigations have taken place to everyones satisfaction.

On 7th July, 2008 I bought a yellow gold and sapphire ring from bidz.com. Over the last 12-15 months I have spent over $12, 000 with bidz.

After I resold this ring, my customer returned it to me after 2 weeks. The setting had broken & the gem had fallen out. There were no signs of mistreatment. And, this wasn't the first time I've had bidz items returned to me because they had fallen apart in a similar manor. In fact, this has happened at least 8 times.

I asked for a refund or the ring to be repaired, bidz refused because it was outside their 14 day return period. I then replied to their response and received no response. I sent another 2 emails & still received no response. They obviously decided it's easier to ignore me.

I then wrote them a letter and sent it to them. I received a phone call 2-3 weeks after sending the letter. Again, the refund was refused. I even explained that I would no longer buy from them again and still they were happy not to refund my $27!

Now I have forwarded the matter to the Californian ATTORNEY GENERAL. I will post again with a response.

Bidz jewellery is bad quality & bidz have terrible customer service. They don't seem to care if their customers are unhappy. They're just happy to keep selling their crap jewellery with their over -priced recommended retail prices, which are a scam.

brought five items on auction at Bidz.com and received them about a week later. the items in question were of extremely low quality and not as described. All the mrechandise was garbadge pure and simple. when we call bidz.com and told them we wantede our money back we were told we would have to pay a 15% return shelving fee.

whay hasn't anyone gone to the consumer fraud people or the attorney generals office in the state they live in? Has ayoe thought of a class action suit???