Bidz.com

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Category: Other

Contact Information
North Carolina, United States

Phone number: 919-217-8085

Bidz.com Reviews

January 10, 2008

Defective merchandise!

I purchased a tanzanite ring and wore it approximately 20 hours. I was very careful with it, didn't hit it on anything. A stone fell out, which means it was not secured in the first place. I spoke with someone online in another country, of course, and then spoke with someone on the phone. They will not deviate from their 15 day return policy, no matter the reason.

Their quality is inferior, the shipping is too high, and their customer service is beyond despicable. My advice is to never buy from bidz.com.

March 30, 2007

Steer clear of buying from bidz.com

I would never buy from this auction site again. Jewelry is not at all the quality that they attempt to portray on their site and their return policy is where they really make their money. It's inferior to what you would find in Walmart.

They state that they charge a 15% restocking fee for returns but it's more than that. Shipping charges are high in addition to another substantial fee charge they call a trans fee. All these are non-refundable even if you return items even in the same condition that they were received. How much labor is required in restocking small jewelry items? Their site clearly states it's a 15% restocking fee and yet they charged me more than 15%.

I would advise anyone shopping for jewelry to steer clear of buying from bidz.com.