Big Bazaar

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Category: Lifestyle

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India

Big Bazaar Reviews

subhajitpal May 29, 2010
Monitory Forgery
On 28th May'2010(7:16 pm) my wife purchased the item of Rs.499.50 from the Big Bazaar, Bagha Jatin' kolkata with her debit card(RRN. 014813462002). But we found there was another transaction(POS purchase) taken place of Rs.948.30 from her account with the same debit card for some other bill(RRN.014813520409) in the same day.

When we went back to that Big Bazaar and checked the merchant copy, we found the second bill was not even signed properly(just one circle drawn instead of the full sign). However, though we have explained and requested again and again, but they refused to cooperate.
I really didn't understand how is it possible to make two transaction with one debit card, where as they swapped the card once and it has been signed by the proper person(my wife) once. They didn’t want to accept this neither as a technical fault nor their own fault and they started blaming us, which is a big harassment. Also they started arguing that - its not the responsibility of the cashier to check the signature of the debit card with the merchant copy (which is against the banking law).
So, I complain against the Big Bazaar, Bagha Jatin'Kolkata and the cashier (Somenath Paul) as it was his duty to verify the signature of merchant copy as well as maintain the proper responsibility of a cashier.
There has been an illegal monitory withdrawal from our account, for which I seek your cooperation.


---- Yours faithfully
Subhajit Pal
ajaygarg65 March 24, 2010
Cheating and fooling
These days, Big Bazzar has launched a scheme of Exchange, where one can sell the old cloths, news papers etc and get the coupens. These Coupens can encashed on purchases from big bazzar.

I availed the scheme and sold the cloths worth Rs. 2030/- and i was given the coupens. I was happy and started the purchases. I purchased the material worth Rs. 3500/-. At the time of billing i was told that the coupens worth Rs. 440/- only will be encashed and balance has to be paid in cash, as the scheme is that for purchase of Rs 800/-, only coupen of Rs. 100/- will be taken. I was astonished. In all the advertisements given in the papers and media, no where it is mentioned about this fact of ratio of 1 : 8. I had to give cash for the balance. It means for spending the entire coupens of Rs. 2030/-, i will have to make the purchase of Rs. 16, 000/-. (is it possible for a middle class person).

Further from the sealed box of Good Night Advanced, the refill was found missing. When tried to inform them, the telephone numbers were either busy or no response.

Still further the employees of the BB are standing at the billing counters with Cash Coupens (which they get as employee scheme) and force the customers to use them for payment and demand full cash against them from hte customers.

I feel that in all the Big bazzar is playing and making fool of public and is doing fraud with the public, with no control of Govt. on such issues.

I would recommend all reading this review, please please don’t ever go to big bazzar other wise they will cut your pockets. Please don’t avail this exchange scheme. It is better to give old cloths to the poor instead of giving them to Big Bazzar and making fool of yourself.

Ajay Garg
sithara March 17, 2010
bad service
I was a regular shopper at Big Bazaar in all the states that i have stayed in. Though there were minor issues of dissatisfaction i still continued buying products from them. My latest experience with Big Bazaar has convinced me to never buy another product from them. I had ordered for a TV Wall Unit, it was to be delivered at my home in two days. Even after repeated calling they never told me that the item i had paid for was already booked by someone else. On the fourth day iam told that the item is sold and i could take back the amount i paid. Isn't this excellent service? They claim to serve the customer at every step and if this is the way they serve i would better not wish for any such service. I really hope and wish that none of the other customers receive this kind of excellence in service. Hats off to the service they offer.
Dr. Bhoje Viren January 22, 2010
warrenty issues
I purchASED a hiking bag from Big Bazar Kolhapur on 15th Jan, on its first use on 17th the bag tore away through side stitches and its belt attachments at top.When I contacted local consumer care dept at the store and was told the bag has no garrenty n warrenty. The worse part is they did not even offered to repair it instead kept me waiting at baggage counter for half hour just to tell they dont have any responsibility and that too in an insulting way.
ramjee yadav October 6, 2009
not received charger with the camera
hi,

according to what is written on the camera box i should have recived charger with the camera however big bazaar person is saying that they are not providing the charger and i have to pay for that separately.
whyderabad October 4, 2009
1+1 Free Cheating at Big Bazaar
Bought Nilon's Pickle 1+1 free clearly mentioned on the pack as Buy One Get One Free for Rs. 140 in Big Bazar Abids Hyderbad.

The same pack freely available at Rs. 70 in outside market.

What is this called - Cheating?

What is this called?

Only god can save us from the big bazar cheatings.
ticktack October 1, 2009
customer service
Due to my bad luck, i thought i wud get diaper and wipes for my baby from Big Bazaar today (1st oct, evening around 6is).The store seemed so conjusted and all the customer service people were sitting on the floor of the shopping isles arranging stuff and not even bothering to move aside for customers to buy stuff.I somehow managed to get wipes and diapers and on the way out they said my bag beeped.They checked the packs and found nothng.Then they said i have something in my handbad, now things became bad.Everyone started staring at me like a culprit.I said its alrite to check my handbag.I went aside and dumped everything in my bad for them to see.They cudnt find a thing.Still they were suspecious.Thaankgod they didnt wanne undress me to check.The second time when i stepped out of the store the alarms didnt beep.I questioned them for embarrasing me?they had no answer.They say perhaps its the simcard.But who will answer for the embarrasment that i faced there in 5mts time.I will reccomed anyone who reads this complaint not to visit that store ever and save yurself a lil pride.
BAD DELIVERY BY BIG BAZAAR August 20, 2009
DELIVERY NOT ON TIME
Big Bazaar situated at Kalyani Nagar Pune has very bad customer service record. The Home Delivery is promised for the purchase of above Rs 2000.
I made a purchase of Rs 5278 of Food items on 19/08/09 on Bill No. T2816996.The Customer Care promised to deliver 11 packets of our purchase on
20/08/09 before 2 pm on my given address but they were unable to deliver even before 8 pm. I made 15 calls to them but their response was very cold and arrogant.
The delivery boy did made a call either. They are now telling that my delivery might be made on 21/08/09
RahPan August 13, 2009
Gift Voucher
Gift Voucher
Date:13th Aug

Today I visited the Thane Big Bazar with a gift voucher (Rs. 250 x 6). Did a shopping of Rs 2800 odd (bill no - MUM 001687), I presented the voucher for redemption. I was told it has expired.

The gift voucher has no validity date or expiry date.
As a customer I can't read bar codes.. I have a voucher that doesn't have a issue date and I want it to be redeemed.

On enquiry at the customer service desk the representative agreed to the mistake but he said he is unable to help or process the voucher, even though on the system is it is showing expired only in July. Voucher series 1103000000860880/81/82/84 & so on

Its money which Big Bazaar has take without offering any goods, their system simply cannot hold advance payments taken for vouchers. A voucher is as good as currency (with infinate validity if not having date!)

Please respond

Best Regards
Rahul Pandey
dinesh acharya July 15, 2009
products not available
i would like to complaint hereby sayin dat d products have neva been fulfillin i mean wenever we go to yuur big big showrooms ders only one answer from d salesman dat we have no stalk available...how is dat possible now?the salesman says we have d stalk but d sender is yet to send it...??we have been regular customers and today like no oder time we went nd to top d story we bought a trolley loaded stuff but left it there itself who wants to go home with so much stuff no required...yuur motto "isse accha aur sasta kahin nahi" stands by no name by far..and please its a heartious requset to keep the stalk updated...!
dinesh acharya

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