Big Bazar - Bangalore

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Category: Electronics

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India

Big Bazar - Bangalore Reviews

July 24, 2007

Purchased product not delivered

Purchased product not delivered even after 15 days after purchase and even after 1 week of promised delivery date.

I continue to have a desolating experience from Big bazar. I purchased a Slider Bed from Big bazar at Old Madras road, Bangalore, 3 weeks ago. I have paid the full amount at the time of purchase and I am promised the delivery with in 10 days. But it was not delivered at all even after 15 days and no one from the Company either inform about the delay or even bother to respond properly to my enquirers about the status of the delivery. Even the so-called customer service managers did not respond. With great difficulty I was able to catch them but they too made false promises on delivery date that 'i apologize for the delay, i will make sure it will be done today..' kind of stuff. I strongly suggest any potential buyer to avoid Big bazar for buying any big stuff like this. Probably it is only just enough for small time stuff like daily groceries.

February 10, 2007

Very bad experience with Big Bazar

This is to inform you that the customers are getting cheated so badly with Big Bazar. Today I had a very bad experience with biz bazaar, Old Madrass Board Bangalore, which has never happened in my life. I should say my bad luck I felt like buying a refrigerator from Big bazaar at 11 am today (10-02-2007).

I wanted it to be delivered before 3 pm at my house. Else I wanted it to be delivered next day since there was some emergency at 3 pm. They did not turn up. I called the person who is in charge when i was selecting the refrigerator (Mr Kamal), according to him the vehicle had started at 1 pm it will reach in another 10 min. this went on till 7 pm in the evening. Then I had to talk to the Asst Manager in charge of this section (Mr. Santhosh). Both of them did not know where the refrigerator is. They didn’t have information regarding this. But they kept on telling it will reach in 10 minutes and stared giving all the wrong numbers and numbers which never work to find out where the refrigerator is. At the end it was delivered at around 7.30 pm and when we opened the pack it was a wrong refrigerator (Cheaper one) .

What does all these means? Is this the way Big Bazaar service customers. Or Is this the way Big Bazar finds to cheat/fool the customers?

I have never ever had such bad experience from any of the malls or shops.