It seems Big Bazar in Hebbal (Bangalore) has a habbit of fooling customers who are not suspicious and cautious while purchasing. I guess it is completely outrageous to expect customers to check everything at the counter when they are making a monthly purchase worth 3 to 4 thousand. The volume of things and the rush around really does not make that suitable and moreover that should not ever be expected.

They conveniently forget adding the free products and do billing errors on the higher side. It definitely indicates that it is intentional. Of Course the trend shows it happens for grocery / Food items.

It happened to me for the 5 th time today at the same outlet. It has happened once before at the Food Bazar at Esteem Mall. So far the transactions with Big Bazar at Old Madras Road has been satisfactory.

I have once called them as well and they very conveniently say please come and we will adjust it right away. They very well know that people who come there are mostly at least 5 to 10 kms away and coming they come something like once or twice in a month. The point is that it really does not make sense for me to spend 100+ bucks of fuel to recover lost many which is almost the same. Moreover it is not a big amount but since it happens everytime, this is what indeed points that these guys do it intentionally. Furthermore, once I have been there after 15-20 days and showed the bill and pointed out the errors that happened earlier, They kind of gave a very casual treatment as if it was my mistake and its too late now and I should better forger it.

Today again they did an error in billing colse to some 65 Rs. and have not included freebies close to another 36 rs.

Cheating has become an habbit here.

Be careful with Biz Bazar. Check your bills before leaving the counter. They fool people in many ways:
1.They don't give the discount on the discounted items.
2.Also, you may find that at one time discount is there on an item & after few hours the discount is removed on that Item & you have not moved out of the store in few hours . e.g: if you are in store at 11am & you had put Item 1 in basket which was in discount at 1pm on the same day when you check out that discount is removed.

I had purchased one Laopala dinner set from Big bazar on 14/11/2009, through scratch card i won I10 car.

After repeated follow-up with Big bazar/Laopala they are not showing any intension to give this car without justifing any reason.

Please help.

I have been a big bazar customer for last three years. I was feeling happy that at last we have some reliable service even from some Indian company. I must also include the claim of its ethics by its founder how much they have done in India.
Its a new pathetic experience from Big Bazar marketing. I had bought a cloth on buy one- get one offer. But unfortunately, the size was smaller than what we should have taken. So, we went back to the outlet for replacement of that stuff, they completely denied that they had ever had any offer like that on that stuff. First billing executive came out as saying that he had not made bill for the second piece of that stuff. When we shown him the stuff and its tags, he became silent. Then his manager came out to tell us that there was no mention of that stuff on our bill. On asking then about how come it went out of your counter... he made himself busy with something else. Lastly he asked his customer desk that there is no need of changing the second item, only the item that is shown on bill can be exchanged. Then, he was in no mood to answer any query and went out. We are simply amazed to see the quickness and irresponsible behavior to wind up any complains.
It was not the first time that it happened with us. On previous occasion, we had bought a crockery item. It was billed properly, but was not in our package when we opened our packets at home. When we asked the customer desk regarding the same, the reply was complete non-acceptance. They were not ready to accept that they could do anything like that.
We know that these kinds of tricks are common in cheap markets. Are they competing for the same? I would like to ask Mr. Biyani... It was already happening in India, what have you done special in it?
Our neighbor stores are more honest than your people... at least they accept (and sometimes wait for us to come back for the thing). I have situations, when they returned my money after two days, when I mistakenly given them five hundred rupee note in place of hundred one.
Sorry to say, you are making way to nowhere.

I am very dissatisfied with the service of Big Bazar. I purchased one Study Table on 12 May 2007 at the cost of Rs. 3699/-. Immediately after it was delivered, we found it defective and we complained over telephone. Since they didn't send any person, I personally went to the shop and got my complaint recorded in their complaint book in September 2007. After that I again several times called them over telephone but they didn't care to listen to us. On 1 Feb 2008, I again went there personally and got in writing that they will send some person in one weeks time. But till today there is no action from their end. This is the worst kind of customer care I have ever experienced. I want complete refund of the amount I paid for the defective table they supplied to me.