All of you who want lessons on CRASS and OBTUSE behavior, quickly head over to Big Lots in Lansdale, PA. I had an embarrasing experience the other day while trying to return an ironing board I bought there. The thing would not fold back down after less than three weeks of use. The cashier and floor manager insisted they could not take it back unless I had the original packaging. I asked them who in their practical sense ever keeps plastic wrappings after buying an ironing board. In any event, the item was wrapped in clear plastic beneath which was tucked a square piece of paper with enough information on it to let you know you were buying something made in China. I had shopped this particular store for 8 (eight) years. Theirs and mine are famliar faces. The impression being created at that time to all those customers lining waiting to check out was that I was attempting a fraudulent transaction. The item was eventually accepted for exchange, but with obvious scowling and scorn on their faces. That's the one store I am sure if it were not for breaking the law, customers would be spanked as a matter of routine.